Nancy Kimmery
Customer Contact Center Service Delivery Manager-Assistant Vice President at Comerica Bank | Davison, Michigan, United States
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As the Customer Contact Center Service Delivery Manager and Assistant Vice President at Comerica Bank, Nancy Kimmery plays a pivotal role in enhancing customer service operations and driving team performance. With a strong foundation in management and project oversight, Nancy leads multiple teams of Email Customer Service representatives and Fulfillment Transaction Processing representatives, ensuring that production levels are consistently met while fostering a collaborative team atmosphere. Her expertise in process improvement and team leadership allows her to analyze trends, volumes, and quality levels effectively, enabling her to make data-driven recommendations for service enhancements that align with the bank's strategic goals.
In her current role, Nancy is not only responsible for managing the department's accounting-related transactions but also for ensuring compliance with relevant regulatory and audit controls. This dual focus on operational excellence and regulatory adherence underscores her commitment to maintaining high standards of service delivery. Her proficiency in training and coaching empowers her teams to excel in customer service, ultimately contributing to improved customer satisfaction and loyalty.
Nancy's experience in medical billing and coding further enriches her skill set, providing her with a unique perspective on the importance of accuracy and attention to detail in financial transactions. As a liaison with other departments, she fosters cross-functional collaboration that enhances overall service delivery. With a results-driven mindset and a passion for team building, Nancy Kimmery continues to lead Comerica Bank's customer service initiatives towards successful outcomes, making her an invaluable asset to the organization.
Customer Contact Center Service Delivery Manager-Assistant Vice President at Comerica Bank in August 2011 to Present
Loan Operations Document Control/File Room Manager – Assistance Vice President at Citizens Republic Bancorp in February 2007 to February 2009
Accounts Payable Manager – Assistant Vice President at Citizens Bank - Flint in November 2005 to February 2007
Corporate Project Manager II– Assistant Vice President at Citizens Bank - Flint in January 2005 to September 2005
Commercial Sales Support Servicing Manager – Assistant Vice President at Citizens Bank - Flint in June 2003 to December 2004
Exception Processing Manager – Assistant Vice President at Citizens Bank - Flint in January 2000 to May 2003
Customer Service Manager, Student Lending Serrvices at Bank One in September 1993 to November 1999
Operations Supervisor-Contract Collections at NBD in June 1987 to September 1993
Network Support & Data Control Supervisor at NBD in November 1985 to June 1987
Quality Control Supervisor, Data Processing at Genesee Bank in March 1983 to November 1985
Quality Control Scheduler, Data Processing at GeneseBank in July 1979 to March 1983
Receptionist-Data Processing at Genesee Bank in June 1977 to July 1979
Receptionist-Data Processing at Genesee Bank in June 1977 to July 1979
Proof Operator, Data Processing at Genesee Bank in June 1975 to June 1977
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Process Improvement
Team Leadership
Loans
Cross-functional Team Leadership
Customer Service
Management
Project Management
Team Building
Vendor Management
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Discover more about Comerica BankWhat is Nancy Kimmery email address?
Email Nancy Kimmery at [email protected] and [email protected]. This email is the most updated Nancy Kimmery email found in 2026.
What is Nancy Kimmery phone number?
Nancy Kimmery phone number is +18105693051 and +18102525406.
How to contact Nancy Kimmery?
To contact Nancy Kimmery send an email to [email protected] or [email protected]. If you want to call Nancy Kimmery try calling on +18105693051 and +18102525406.
What is Nancy Kimmery net worth?
Nancy Kimmery has an estimated net worth of $750,000 to $999,999
What company does Nancy Kimmery work for?
Nancy Kimmery works for Comerica Bank
What is Nancy Kimmery's role at Comerica Bank?
Nancy Kimmery is Customer Contact Center Service Delivery Manager-Assistant Vice President
What industry does Nancy Kimmery work in?
Nancy Kimmery works in the Banking industry.
Nancy Kimmery Email Addresses
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