Nancy Jansen
Partner Portal Support at KnowBe4 | Clearwater, Florida, United States
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Nancy Jansen is a seasoned professional at KnowBe4, currently serving as Partner Portal Support, where her extensive experience in Help Desk, Customer Support, and Software Support is invaluable. With over 25 years in the industry, Nancy has honed her skills in managing customer requests and gathering technical and business requirements to effectively resolve issues. Her role involves overseeing access and changes to the partner portal, ensuring that partners have a seamless experience while navigating the platform.
In her capacity, Nancy is responsible for investigating and approving deal registrations, a critical function that requires a keen eye for detail and a deep understanding of the business landscape. She conducts monthly audits of all deal registrations, ensuring compliance and accuracy, which helps maintain the integrity of the partner ecosystem. Her technical expertise is further showcased through her proficiency in Visual Basic, SQL, and .NET, allowing her to test and document changes to the partner portal efficiently.
Nancy's background in technical writing and documentation for over seven years enhances her ability to create clear and concise user guides and support materials, making it easier for partners to utilize the portal effectively. Her leadership experience, managing teams of up to six people, has equipped her with strong program management skills, enabling her to coordinate projects and ensure that customer support operations run smoothly. With her comprehensive skill set, Nancy Jansen is a pivotal asset to KnowBe4, driving partner engagement and satisfaction through her dedicated support and expertise.
Partner Portal Support at KnowBe4 in April 2020 to Present
Tech Support at KnowBe4 in June 2018 to April 2020
Business Analyst at MarineMax in January 2018 to June 2018
Application Architect at MarineMax in July 2016 to June 2018
Software Documentation Specialist at Oil & Gas Information Systems, Inc. (OGSYS) in May 2010 to March 2016
Software Support Engineer at Fairfax Imaging in November 2008 to May 2010
Software Support Engineer at Oil & Gas Information Systems, Inc. (OGSYS) in July 2007 to November 2008
Software Support Engineer at PACE Software Development in July 1998 to May 2007
Software Support Engineer at ASI in August 1995 to January 1998
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Salesforce.com Administration
Software Documentation
Visual Basic
Programming
Program Management
SharePoint
Software Development
Microsoft SQL Server
Visual Studio
Technical Support
SQL
.NET
Windows
Integration
Visio
Troubleshooting
Web Services
Account Management
Requirements Analysis
Database Design
Technical Documentation
VB.NET
Databases
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Discover more about KnowBe4What is Nancy Jansen email address?
Email Nancy Jansen at [email protected] and [email protected]. This email is the most updated Nancy Jansen email found in 2026.
What is Nancy Jansen phone number?
Nancy Jansen phone number is +19417470696.
How to contact Nancy Jansen?
To contact Nancy Jansen send an email to [email protected] or [email protected]. If you want to call Nancy Jansen try calling on +19417470696. (updated on October 29, 2024)
What company does Nancy Jansen work for?
Nancy Jansen works for KnowBe4
What is Nancy Jansen's role at KnowBe4?
Nancy Jansen is Partner Portal Support
What industry does Nancy Jansen work in?
Nancy Jansen works in the Computer And Network Security industry.
Nancy Jansen Email Addresses
Nancy Jansen Phone Numbers
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