Nakia Stringfield
Senior Director, Customer Experience - Success Enablement & Architecture at Cisco | Raleigh-Durham-Chapel Hill Area
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Nakia Stringfield is a seasoned technology leader at Cisco, currently serving as the Director of Customer Experience - Success Enablement & Architecture. With over 25 years of experience, Nakia has honed a unique expertise in driving high-quality customer experiences for global enterprise clients. In her current role, she leads a transformative initiative focused on Customer Success Enablement and Architecture, specifically targeting the top 23 Global Enterprise customers in the Premier region. This involves a strategic alignment with customers' business outcomes and their lifecycle journey, ensuring that they not only adopt Cisco’s software and services but also derive maximum value from them.
Nakia’s leadership is characterized by her ability to build high-performing teams that are adept at understanding and responding to the diverse needs of customers. Her analytical skills and strategic thinking enable her to develop frameworks that foster growth through technology innovation and collaboration. By leveraging her extensive experience in program management and customer experience, she has successfully driven software adoption initiatives that align with customer goals, ultimately enhancing their operational efficiency and satisfaction.
In addition to her technical acumen, Nakia is a strong advocate for staff development, fostering an environment where team members can thrive and innovate. Her storytelling ability allows her to communicate complex ideas effectively, ensuring that both internal stakeholders and customers are engaged and informed throughout their journey. As a futurist, Nakia is always looking ahead, identifying emerging trends and technologies that can further enhance customer experiences and drive success in an ever-evolving digital landscape.
Senior Director, Customer Experience - Success Enablement & Architecture at Cisco in October 2024 to Present
Director, Customer Experience - Success Enablement & Architecture at Cisco in February 2023 to October 2024
Director, Customer Experience at Cisco in June 2021 to February 2023
Cloud Pursuit Program Leader at Cisco in September 2020 to August 2022
Area Services Delivery Leader, Chief Technology at Cisco at Cisco in March 2021 to June 2021
Services Delivery Leader, Chief Technology at Cisco in February 2019 to March 2021
Services Delivery Manager, Senior at Cisco in July 2011 to February 2019
Network Consulting Engineer at Cisco in May 2000 to July 2011
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Strategic Planning
Global Cross-Functional Team Leadership
Machine Learning
Artificial Intelligence (AI)
Analytical Skills
Customer Success
Cloud Computing
Strategy
Leadership
Solution Architecture
Network Architecture
Process Optimization
Analysis
Data Center
Routing
Network Design
BGP
MPLS
Network Engineering
Troubleshooting
Vendor Management
Project Management
WAN
Network Security
Program Management
Business Process Improvement
Professional Services
Driving Operational Excellence
Business Strategy
Business Development
IT Management
Customer Experience
Cisco Technologies
Enterprise Software
Cross-functional Team Leadership
Team Leadership
Collaborative Problem Solving
Staff Development
Mentoring
Talent Management
Coaching
Career Counseling
Process Improvement
Professional Services Delivery
Innovation
CCIE
Routing Protocols
EIGRP
Networking
Cisco Nexus
Data Center Architecture
System Migration
Strategic Thinking
Futurism
Storytelling
Responsible AI
Generative AI
Computer Ethics
Prompt Engineering
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Discover more about CiscoWhat is Nakia Stringfield email address?
Email Nakia Stringfield at [email protected] and [email protected]. This email is the most updated Nakia Stringfield's email found in 2026.
How to contact Nakia Stringfield?
To contact Nakia Stringfield send an email to [email protected] or [email protected].
What company does Nakia Stringfield work for?
Nakia Stringfield works for Cisco
What is Nakia Stringfield's role at Cisco?
Nakia Stringfield is Senior Director, Customer Experience - Success Enablement & Architecture
What is Nakia Stringfield's Phone Number?
Nakia Stringfield's phone +44 ** **** *902
What industry does Nakia Stringfield work in?
Nakia Stringfield works in the Information Technology & Services industry.
Nakia Stringfield Email Addresses
Nakia Stringfield Phone Numbers
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