Molly Feil
Manager- Walk Score and Partner Projects at Redfin | Flossmoor, Illinois, United States
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Molly Feil is a seasoned professional with over 15 years of experience in customer service and two years in operations leadership, currently serving as the Manager of Walk Score and Partner Projects at Redfin. In her role, Molly plays a pivotal part in enhancing the user experience by closely collaborating with her team manager to uphold key performance indicators (KPIs) and quality assurance standards. Her expertise in maintaining team resources and reporting through platforms like Zendesk Explore, AWS, and Google Suite allows her to implement new tests and features effectively, ensuring that the Walk Score team operates at peak performance.
Molly is particularly passionate about fostering a positive team environment and boosting team morale, which she believes is essential for achieving high-quality customer service. She actively provides coaching based on customer feedback, helping her team to refine their skills and improve service delivery. Her commitment to knowledge sharing is evident in her efforts to maintain and update the Knowledge Base Google site, where she has created comprehensive documentation for Walk Score team members. This resource not only streamlines operations but also empowers team members to access vital information quickly.
In addition to her operational responsibilities, Molly is adept at utilizing tools such as Slack for team communication and collaboration, and she possesses strong organizational skills that enhance her ability to lead meetings and negotiate contracts effectively. Her dedication to continuous learning and adaptability enables her to wear multiple hats within the team, making her an invaluable asset to Redfin as they strive to innovate and improve their services in the real estate industry.
Manager- Walk Score and Partner Projects at Redfin in May 2022 to Present
Lead Partner Program Operations Specialist at Redfin in February 2021 to May 2022
Senior Partner Program Coordinator at Redfin in August 2020 to February 2021
Partner Program Coordinator at Redfin in October 2018 to August 2020
Attended Showings Coordinator at Redfin in February 2017 to October 2018
Sales Representative at SWAROVSKI in August 2016 to February 2017
Bridal Consultant at Bed Bath & Beyond in July 2014 to July 2016
Secretary at St. Christopher Parish Office in February 2009 to May 2014
Server/Host/Server Assistant at Cracker Barrel in February 2013 to April 2014
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Team Leadership
Microsoft Office
Training
Zendesk Explore
Customer Satisfaction
Reporting & Analysis
Slack
Brain Tree
NetSuite
Interviewing
Leading Meetings
Google Sites
Contract Negotiation
Contract Management
Walk Score
Salesforce Lightning
Google Voice
Customer Service
Communication
Phone Etiquette
Multi-line Phone
Sales
Showing Time
Google Docs
Google Sheets
Salesforce.com
Administrative Assistance
Data Entry
DocuSign
Zendesk
Real Estate
Google Slides
Organization Skills
Amazon Web Services (AWS)
Multi-task & Handle High-volume Workloads
Professional Phone Skills
Email Etiquette
Google Calendar
Gmail
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Discover more about RedfinWhat is Molly Feil email address?
Email Molly Feil at [email protected]. This email is the most updated Molly Feil email found in 2026.
How to contact Molly Feil?
To contact Molly Feil send an email to [email protected]. (updated on November 04, 2024)
What company does Molly Feil work for?
Molly Feil works for Redfin
What is Molly Feil's role at Redfin?
Molly Feil is Manager- Walk Score and Partner Projects
What is Molly Feil's Phone Number?
Molly Feil's phone (217) ***-*305
What industry does Molly Feil work in?
Molly Feil works in the Leasing Real Estate industry.
Molly Feil Email Addresses
Molly Feil Phone Numbers
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