Mitchell Rufer, Director - Airport Operations Learning Strategy & Innovation at United Airlines

Mitchell Rufer

Director - Airport Operations Learning Strategy & Innovation at United Airlines | Greater Chicago Area, United States

Profile last verified July 2026
Airlines/Aviation Verified Profile Greater Chicago Area, United States University of North Dakota
Verified

Personal Email

***@gmail.com

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Phone Number

605*****

United States • Mobile

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Mitchell Rufer Socials
Mitchell Rufer Work Experience

Director - Airport Operations Learning Strategy & Innovation at United Airlines in April 2024 - Present

Senior Manager - Aviate & Pilot Strategy at United Airlines in July 2021 - April 2024

Manager - Customer Experience Transformation | Airport at United Airlines in January 2020 - June 2021

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Manager - Customer Service Gate Planning & Strategy at United Airlines in May 2019 - December 2019

Sr. Analyst - Lobby Planning & Hospitality at United Airlines in July 2018 - May 2019

Supervisor, Airport Operations - Customer Service at United Airlines in September 2016 - July 2018

Intern - ORD Station Operations Control at United Airlines in May 2016 - August 2016

Student Admissions Representative at The University of North Dakota in August 2014 - May 2016

EAA Young Eagles Intern - Customer Support at DAHER in June 2015 - July 2015

Customer Service Representative at Wisconsin Aviation, Inc. in May 2014 - August 2014

Tour Guide at University of North Dakota in August 2013 - May 2014

Line Service Technician/Customer Service Representative at Wisconsin Aviation, Inc. in May 2013 - August 2013

Mitchell Rufer Education

University of North Dakota, Bachelor of Science (B.S.) in Aeronautics - Air Traffic Control, January 2012 to January 2016

DeForest Area High School, Diploma, January 2008 to January 2012

Mitchell Rufer Skills
Customer Service Microsoft Excel Communication Highly detail oriented Highly responsible Organized Flexible to Change Teamwork Time Management Critical Thinking Data Entry Cpr Certified Spanish Aviation Team-oriented Microsoft Office Public Speaking Social Media PowerPoint Process Scheduler Leadership Management Microsoft Word Program Management
About Mitchell Rufer’s Current Company
United Airlines

This is the story of airline that leads the industry from ground to clouds. Our global cast of over 100,000+ hero characters are each on a journey to be a force for good for our customers, the planet and each other. Come be part of this story.

Discover more about United Airlines
Mitchell Rufer’s Colleagues
Patrick Behrendt

Patrick Behrendt

Greater Chicago Area

Director of Transformation & Process Optimization at United Airlines | High Performance Culture | Profitable Growth

Director of Transformation & Process Optimization at United Airlines
(August 2019 – Present)

Janet Lamkin

Janet Lamkin

San Francisco Bay Area

Corporate Director/Transformational Business Executive

Member Board of Directors at Capital Bank and Trust Company
(October 2021 – Present)

Kimberly P

Kimberly P

United States

Privacy & Compliance Attorney | Speaker | Career Coach

CEO/Founder at Ascend Together Solutions
(January 2024 – Present)

Jill Doyle

Jill Doyle

Greater Chicago Area

Managing Director – MileagePlus Program

Sr. Manager Revenue Management at United Airlines
(August 2014 – June 2015)

Natalie Hawkins

Natalie Hawkins

Grand Rapids, Michigan, United States

Product Design Consultant @ Optum

Product Design Consultant at Optum
(August 2024 – Present)

Sarah Tombley

Sarah Tombley

Raleigh, North Carolina, United States

Recently retired after serving 24 yrs in the Air Force! Bachelor's degree at Ashford University

Customer Service Agent at United Airlines
(September 2021 – Present)

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Frequently asked questions about Mitchell Rufer

What is Mitchell Rufer email address?

Email Mitchell Rufer at [email protected] and [email protected]. This email is the most updated Mitchell Rufer's email found in 2026.

How to contact Mitchell Rufer?

To contact Mitchell Rufer send an email to [email protected] or [email protected].

What company does Mitchell Rufer work for?

Mitchell Rufer works for United Airlines.

What is Mitchell Rufer's role at United Airlines?

Mitchell Rufer is Director - Airport Operations Learning Strategy & Innovation

What industry does Mitchell Rufer work in?

Mitchell Rufer works in the Airlines/Aviation industry.

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