Miranda Capra
Accessibility Director II at Truist | Chapel Hill, North Carolina, United States
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As the Accessibility Director II at Truist, Miranda Capra is at the forefront of promoting inclusive design and ensuring that digital experiences are accessible to all users, particularly those utilizing assistive technologies. With a deep commitment to usability for individuals of varying abilities, Miranda leads a dedicated team that focuses on creating accessible experiences across multiple platforms, including digital interfaces, branch services, ATMs, and phone interactions. Her expertise in Web Content Accessibility Guidelines (WCAG) allows her to develop design patterns that not only meet compliance standards but are also intuitive and user-friendly.
Miranda's role involves a multifaceted approach to accessibility, encompassing training and coaching for teams, conducting thorough accessibility reviews, and implementing process improvements that enhance user experience. She is particularly skilled in moderating usability tests with individuals with disabilities, gathering invaluable insights that inform design decisions and foster a culture of inclusivity. Her work extends beyond immediate projects; she actively contributes to corporate policies and oversees contracts to ensure that accessibility remains a priority throughout the organization.
With a strong foundation in user-centered design and human factors, Miranda leverages her skills in usability testing, focus groups, and color contrast analysis to advocate for users who may otherwise be overlooked. Her passion for accessibility drives her to create environments where everyone can engage with Truist’s services seamlessly, making her an invaluable asset to the company and a leader in the accessibility community.
Accessibility Director II at Truist in July 2021 to Present
Senior Principal Accessibility Specialist at Truist in December 2020 to July 2021
Principal XD Researcher at Truist in December 2019 to December 2020
Principal User Experience Researcher at BB&T in December 2016 to November 2019
User Research Manager at BB&T in September 2013 to November 2016
Senior User Experience Researcher at BB&T in May 2011 to August 2013
Manager and Senior Human Factors Specialist at HumanCentric in May 2006 to April 2011
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Human Computer Interaction
Web Design
Web Development
WCAG Compliance
WAI-ARIA
Usability Testing
User Research
Web Content Accessibility Guidelines (WCAG)
User Experience
Usability
User Interface Design
Human Factors
User Experience Design
User-centered Design
Ergonomics
Statistics
Survey Design
Research Design
Focus Groups
Interviews
Heuristic Evaluation
W3C Accessibility
Web Accessibility
Color Contrast Analysis
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Discover more about TruistWhat is Miranda Capra email address?
Email Miranda Capra at [email protected]. This email is the most updated Miranda Capra email found in 2026.
What is Miranda Capra phone number?
Miranda Capra phone number is +19196237756 and +19197913322.
How to contact Miranda Capra?
To contact Miranda Capra send an email to [email protected]. If you want to call Miranda Capra try calling on +19196237756 and +19197913322.
What company does Miranda Capra work for?
Miranda Capra works for Truist
What is Miranda Capra's role at Truist?
Miranda Capra is Accessibility Director II
What industry does Miranda Capra work in?
Miranda Capra works in the Financial Services industry.
Miranda Capra Email Addresses
Miranda Capra Phone Numbers
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