Miles Russell
Global Head of External Communications at WTW | London, England, United Kingdom
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Miles Russell serves as the Global Head of External Communications at WTW, where he leverages over 20 years of extensive experience in corporate communications to enhance the company's reputation and strategic positioning in the marketplace. In this pivotal role, Miles leads a diverse team that spans multiple continents, focusing on the intricate interplay between corporate communications and Environmental, Social, and Governance (ESG) initiatives. His expertise in media relations, stakeholder management, and crisis communications is instrumental in navigating the complexities of today’s business landscape, ensuring that WTW effectively communicates its value proposition across its people, risk, and capital businesses.
Under Miles's leadership, key projects have included the development and execution of comprehensive communication strategies that not only promote WTW's capabilities but also safeguard its reputation during challenging times. His adeptness in issues and crisis management has proven invaluable, particularly in addressing emerging challenges and maintaining stakeholder trust. Additionally, Miles has championed the integration of thought leadership into WTW's communications, utilizing the company's extensive research and insights to position it as a leader in the industry.
Miles's commitment to fostering a culture of transparency and engagement is evident in his approach to internal communications, where he emphasizes the importance of aligning employee messaging with corporate objectives. His skills in copywriting and change management further enhance WTW's ability to adapt and thrive in a rapidly evolving environment. As a trusted advisor to senior leadership, Miles Russell continues to shape the narrative around WTW, ensuring that the organization not only meets the expectations of its stakeholders but also leads the conversation in the corporate communications arena.
Global Head of External Communications at WTW in June 2016 to Present
Global Communications Director at WTW in September 2011 to June 2016
EMEA Communications Director at Chubb in January 2003 to September 2011
Head of Corporate Affairs at Direct Line Group in January 1999 to December 2002
Senior Associate at Burson-Marsteller in January 1996 to January 1999
Higher Executive Officer at UK Government - Cabinet Office in January 1994 to January 1996
Executive Officer at UK Government - Dept. Trade and Industry in January 1990 to January 1994
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Media Relations
Public Relations
Issues Management
Internal Communications
Marketing Communications
Corporate Communications
Event Management
Strategic Communications
Public Affairs
Stakeholder Management
Reputation Management
Strategy
Crisis Communications
Crisis Management
Copywriting
Change Management
Social Media
Insurance
Marketing
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Discover more about WTWWhat is Miles Russell email address?
Email Miles Russell at [email protected]. This email is the most updated Miles Russell email found in 2026.
How to contact Miles Russell?
To contact Miles Russell send an email to [email protected].
What company does Miles Russell work for?
Miles Russell works for WTW
What is Miles Russell's role at WTW?
Miles Russell is Global Head of External Communications
What is Miles Russell's Phone Number?
Miles Russell's phone +44 ** **** *260
What industry does Miles Russell work in?
Miles Russell works in the Insurance industry.
Miles Russell Email Addresses
Miles Russell Phone Numbers
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