Mike Snusz
Director of Nonprofit Customer Experience at Tatango | Raleigh, North Carolina, United States
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As the Director of Nonprofit Customer Experience at Tatango, Mike Snusz leverages his two decades of expertise in online fundraising and 16 years in customer success to drive transformative outcomes for nonprofit organizations. Under his leadership, Tatango has solidified its position as the premier enterprise text messaging software for nonprofits, enabling them to effectively reach, engage, convert, and retain donors through innovative, permission-based texting solutions. Mike’s role involves not only overseeing customer onboarding and product adoption but also serving as a trusted advisor to clients, ensuring they maximize the value of Tatango’s platform.
Mike is currently spearheading several key projects aimed at enhancing customer satisfaction and retention rates. By implementing data-driven strategies, he focuses on understanding customer needs and tailoring solutions that foster long-term relationships. His commitment to developing case studies and references has proven instrumental in showcasing the impact of Tatango’s services, further establishing the company as a leader in the nonprofit sector.
With a strong foundation in nonprofit management and fundraising, Mike's insights into marketing strategy and SEO also help clients optimize their outreach efforts. His extensive experience in software as a service (SaaS) equips him with the skills necessary to navigate the complexities of the nonprofit landscape, ensuring that organizations not only adopt technology but thrive through it. Through his dedication to customer success, Mike Snusz continues to empower nonprofits to harness the power of text messaging, driving engagement and ultimately increasing donor retention in an ever-evolving digital landscape.
Director of Nonprofit Customer Experience at Tatango in August 2022 to Present
Sr. Team Lead, Customer Success Services at Blackbaud in January 2017 to August 2022
Principal Strategy Consultant, Customer Success Services at Blackbaud in July 2007 to December 2016
Sr. Event Coordinator, Mgr. of Corporate Partnerships at Roswell Park Alliance Foundation in January 2003 to January 2007
Event Marketing Manager (Contractor) at Draft Worldwide, U.S. Marketing & Promotions, Team Marketing in January 2001 to January 2003
Communication Specialist/Content Editor at Chek.com (now Synacor) in January 1999 to January 2001
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Text Marketing
Text Messaging
Analytical Skills
Project Management
Customer Experience
Data Analysis
Nonprofit Management
Nonprofit Organizations
Customer Satisfaction
Outcome focused
Software as a Service (SaaS)
Customer Reference
Customer Onboarding
Product Adoption
Customer Retention
Fundraising
Nonprofit Consulting
Digital Marketing
Email Marketing
Strategic Planning
SEO
Web Analytics
Website Development
Social Media
Marketing Strategy
Peer-to-peer
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Discover more about TatangoWhat is Mike Snusz email address?
Email Mike Snusz at [email protected] and [email protected]. This email is the most updated Mike Snusz email found in 2026.
What is Mike Snusz phone number?
Mike Snusz phone number is +18432613915 and +15135035472.
How to contact Mike Snusz?
To contact Mike Snusz send an email to [email protected] or [email protected]. If you want to call Mike Snusz try calling on +18432613915 and +15135035472. (updated on November 04, 2024)
What is Mike Snusz net worth?
Mike Snusz has an estimated net worth of $750,000 to $999,999
What company does Mike Snusz work for?
Mike Snusz works for Tatango
What is Mike Snusz's role at Tatango?
Mike Snusz is Director of Nonprofit Customer Experience
What industry does Mike Snusz work in?
Mike Snusz works in the Advertising Services industry.
Mike Snusz Email Addresses
Mike Snusz Phone Numbers
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