Mike Reese
Director - Delivery Executive at Oracle | Shawnee, Kansas, United States
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As the Director - Delivery Executive at Oracle, Mike Reese leverages over two decades of specialized experience to drive client success and service delivery in the healthcare sector. Leading a dynamic team of 16 Engagement Executives, Mike is at the forefront of supporting over 300 healthcare systems, significantly enhancing client satisfaction and retention rates. His strategic leadership has been instrumental in the successful implementation of new clients and the optimization of existing accounts, ensuring that Oracle's solutions are seamlessly integrated into healthcare operations.
Under Mike's guidance, the team has streamlined third-party processes, resulting in enhanced service delivery and operational efficiency. This initiative has not only improved client experiences but has also facilitated the successful roll-out of 42 new client implementations, showcasing his commitment to operational excellence. Mike's expertise in relationship management and customer service has been pivotal in fostering strong partnerships with healthcare providers, allowing them to maximize the value of Oracle's offerings.
In addition to his hands-on leadership, Mike's skills in financial analysis and forecasting enable him to align service delivery strategies with organizational growth objectives. His ability to navigate the complexities of the healthcare landscape, combined with a keen understanding of application support services, positions him as a trusted advisor to clients. As he continues to champion innovative solutions and drive client success at Oracle, Mike remains dedicated to enhancing the overall healthcare experience through technology and strategic collaboration.
Director - Delivery Executive at Oracle in October 2022 to Present
Director - Client Success Partner at Cerner Corporation in October 2018 to September 2022
Director - Regional Executive for Support Services at Cerner Corporation in September 2014 to September 2018
VP - Operations Manager at Citi in February 2010 to September 2014
Call Center General Manager at CenturyLink in February 2008 to February 2010
Senior Marketing Manager at EMBARQ - SPRINT in July 2001 to February 2008
Trading Support Analyst at Koch Industries in July 1997 to July 1999
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Consultation
Executive Relationships
Escalations Management
Financial Forecasting
Planning Budgeting & Forecasting
Business Case Development
Sales Operations
Customer Service
Financial Services
Collections Management (Accounts Receivable)
Vendor Negotiation
Team Leadership
Technical Support
Application Support Services
Customer Support
Customer Satisfaction
Customer Success
Operational Excellence
Client Relationship Strengthening
Executive Management
Problem Solving
Service Delivery
Strategic Planning
Customer Relationship Management (CRM)
Business Process Improvement
Third-Party Vendor Management
Training
Sales
Project Management
Credit
Risk Management
Operations Management
Vendor Management
Credit Cards
Relationship Management
Financial Risk
Financial Analysis
Call Center
Call Centers
Leadership
Management
Business Planning
Telecommunications
Forecasting
Marketing
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Discover more about OracleWhat is Mike Reese email address?
Email Mike Reese at [email protected] and [email protected]. This email is the most updated Mike Reese email found in 2026.
What is Mike Reese phone number?
Mike Reese phone number is +19134847569 and +19139629972.
How to contact Mike Reese?
To contact Mike Reese send an email to [email protected] or [email protected]. If you want to call Mike Reese try calling on +19134847569 and +19139629972. (updated on October 30, 2024)
What is Mike Reese net worth?
Mike Reese has an estimated net worth of $150,000 to $249,999
What company does Mike Reese work for?
Mike Reese works for Oracle
What is Mike Reese's role at Oracle?
Mike Reese is Director - Delivery Executive
What industry does Mike Reese work in?
Mike Reese works in the It Services And It Consulting industry.
Mike Reese Email Addresses
Mike Reese Phone Numbers
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