Mike Lawrence Email & Phone Number

Mike Lawrence

Senior Technical Support at Epicor | Louisville, Kentucky, United States

Mike Lawrence Socials
About Mike Lawrence

Mike Lawrence is a seasoned Senior Technical Support Specialist at Epicor, where he leverages his extensive expertise in the computer software industry to deliver exceptional service and support to clients. With a strong foundation in ITIL and IT Service Management, Mike excels in managing complex technical issues related to remote Windows server systems, networks, and firewalls. His role is pivotal in ensuring seamless connectivity and operational efficiency for businesses utilizing Epicor's ERP software, particularly Prophet21.

In his current position, Mike is responsible for troubleshooting and resolving a wide array of technical challenges, utilizing his skills in remote troubleshooting and customer service to enhance customer satisfaction and retention. His deep understanding of Windows workstations and servers allows him to effectively guide clients through the intricacies of system installation, maintenance, and optimization. Mike's commitment to service delivery is evident in his proactive approach to identifying potential issues before they escalate, ensuring that clients experience minimal downtime and maximum productivity.

Key projects that Mike has spearheaded include the implementation of streamlined support processes that have significantly improved response times and customer feedback ratings. His ability to communicate complex technical concepts in a clear and concise manner has made him a trusted advisor to clients navigating the complexities of ERP systems. As a dynamic professional in the IT landscape, Mike continues to refine his skills and stay abreast of industry trends, positioning himself as a vital asset to both Epicor and its clientele.

Mike Lawrence Work
1 experience icon

Senior Technical Support at Epicor in February 2000 to Present

Mike Lawrence Education

Boulder High School, Boulder CO

Mike Lawrence Skills

Problem Solving

Network Troubleshooting

Prophet 21

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About Mike Lawrence's Current Company
Epicor

Discover more about Epicor
Frequently Asked Questions about Mike Lawrence

What is Mike Lawrence email address?

Email Mike Lawrence at [email protected]. This email is the most updated Mike Lawrence's email found in 2026.

What is Mike Lawrence phone number?

Mike Lawrence phone number is 5025922345.

How to contact Mike Lawrence?

To contact Mike Lawrence send an email to [email protected]. If you want to call Mike Lawrence try calling on 5025922345.

What company does Mike Lawrence work for?

Mike Lawrence works for Epicor

What is Mike Lawrence's role at Epicor?

Mike Lawrence is Senior Technical Support

What industry does Mike Lawrence work in?

Mike Lawrence works in the Information Technology and Services industry.

Mike Lawrence Email Addresses

Email Mike Lawrence at [email protected]. This email is the most updated Mike Lawrence's email found in 2026.

Mike Lawrence Phone Numbers

Mike Lawrence phone number is 5025922345.
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