Mike Groom
President at ON HOLD:32 | Raleigh, North Carolina, United States
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As President of ON HOLD:32, Mike Groom leverages over two decades of expertise in the message and music on-hold industry to drive innovation and enhance customer engagement for businesses across the U.S., Canada, and internationally. Under his leadership, ON HOLD:32 has developed a comprehensive suite of services that not only includes customized on-hold messaging but also extends to auto-attendant greetings, after-hour greetings, scent marketing, digital signage, and VOIP integrated services. This holistic approach ensures that businesses can create a seamless and engaging customer experience that resonates with their brand identity.
Mike's strategic vision focuses on reducing caller hang-ups and improving communication, which are critical factors in enhancing customer experience. His commitment to building brand awareness through informative and entertaining marketing messages has positioned ON HOLD:32 as a leader in the industry. Key projects under his direction have included the integration of foreign language options to cater to diverse customer bases and the implementation of advanced analytics to measure the effectiveness of on-hold messaging campaigns.
With a strong background in marketing, business networking, and sales operations, Mike is adept at solution selling and lead generation, ensuring that ON HOLD:32 not only meets but exceeds client expectations. His passion for transforming customer interactions into meaningful engagements drives the company's mission to empower businesses of all sizes to leverage on-hold messaging as a powerful marketing tool. Through his leadership, ON HOLD:32 continues to set the standard for excellence in customer experience, making every call an opportunity for connection and growth.
President at ON HOLD:32 in May 1994 to Present
Sales at Voice-Tel in August 1992 to January 1994
Owner at VoiceMail of America Corporation in January 1989 to January 1992
Manager, National Call Center at Executone in January 1983 to January 1989
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Marketing
Direct Sales
Sales Management
Business Networking
Management
Trade Shows
Telecommunications
Entrepreneurship
Business Development
Marketing Research
Negotiation
QuickBooks
VoIP
Business Alliances
Leadership
Sales
Contract Negotiation
Business Planning
Email Marketing
Strategic Partnerships
Sales Process
Call Centers
Customer Retention
Start-ups
Account Management
Strategic Planning
Program Management
Salesforce.com
Sales Operations
CRM
Product Marketing
New Business Development
Customer Service
Team Building
Solution Selling
B2B
Lead Generation
Selling
SaaS
Sales Presentations
Cold Calling
Time Management
P&L Management
Online Marketing
Market Planning
Strategy
Executive Management
Competitive Analysis
Channel Partners
Marketing Strategy
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Discover more about ON HOLD:32What is Mike Groom email address?
Email Mike Groom at [email protected] and [email protected]. This email is the most updated Mike Groom email found in 2026.
What is Mike Groom phone number?
Mike Groom phone number is +19199065426 and +19199065432.
How to contact Mike Groom?
To contact Mike Groom send an email to [email protected] or [email protected]. If you want to call Mike Groom try calling on +19199065426 and +19199065432. (updated on October 29, 2024)
What is Mike Groom net worth?
Mike Groom has an estimated net worth of -$2,499 to $2,499
What company does Mike Groom work for?
Mike Groom works for ON HOLD:32
What is Mike Groom's role at ON HOLD:32?
Mike Groom is President
What industry does Mike Groom work in?
Mike Groom works in the Advertising Services industry.
Mike Groom Email Addresses
Mike Groom Phone Numbers
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