Mike Erickson
Facilitator III at Spectrum | Great Falls, Montana, United States
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Mike Erickson currently serves as a Facilitator III at Spectrum, where he leverages his extensive experience in the telecommunications industry to enhance the skills and performance of sales teams. With a strong background in employee training and development, Mike is adept at creating engaging learning environments that cater to diverse learning styles. His role involves facilitating classroom learning, conducting team meetings, and leading online training sessions, utilizing a variety of delivery methods to ensure that all participants are actively engaged and absorbing critical information.
One of Mike's key projects includes the implementation of a comprehensive sales training program that focuses on consultative selling techniques. This initiative has not only improved the sales process but has also fostered a culture of collaboration and continuous improvement within the team. His expertise in tools like Microsoft Excel and SumTotal allows him to analyze training effectiveness and adapt programs to meet evolving business needs. Additionally, Mike’s proficiency in Voice over IP (VoIP) technology enhances his ability to deliver seamless virtual training sessions, ensuring that remote team members receive the same high-quality instruction as those in the classroom.
With a strong foundation in team building and a passion for empowering others, Mike Erickson is dedicated to driving performance and achieving results at Spectrum. His commitment to professional development and his strategic approach to training make him a valuable asset in the fast-paced telecommunications landscape.
Facilitator III at Spectrum in February 2019 to Present
Trainer 2 at Charter Communications in July 2013 to February 2019
Sales Instructor at Cablevision (Optimum West) in June 2010 to July 2013
Customer Sales Representative at Bresnan Communications in July 2007 to June 2010
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Havre High School, Diploma, July 1997 to July 2026
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Sales Processes
Cisco Webex Meetings
Direct Sales
Business-to-Business (B2B)
Salesforce Training
Customer Relationship Management (CRM)
Virtual Training
Training Facilitation
Employee Training
Sales Process
Consultative Selling
Telecommunications
Sales
Call Centers
Microsoft Excel
Microsoft Word
WebEx
ACSR
Training
Customer Retention
Training Delivery
Customer Satisfaction
Customer Experience
Customer Service
Team Building
Team Leadership
SumTotal
CSG
Training & Development
Outlook
PowerPoint
Written Communication
Sales Management
Management
Contact Centers
Automotive Repair
Automotive Parts
Voice over IP (VoIP)
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Discover more about SpectrumWhat is Mike Erickson email address?
Email Mike Erickson at [email protected]. This email is the most updated Mike Erickson's email found in 2026.
How to contact Mike Erickson?
To contact Mike Erickson send an email to [email protected].
What company does Mike Erickson work for?
Mike Erickson works for Spectrum
What is Mike Erickson's role at Spectrum?
Mike Erickson is Facilitator III
What is Mike Erickson's Phone Number?
Mike Erickson's phone (406) ***-*376
What industry does Mike Erickson work in?
Mike Erickson works in the Telecommunications industry.
Mike Erickson Email Addresses
Mike Erickson Phone Numbers
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