Mike Addison
Director Global Field Service at Deepcell, Inc. | Fallbrook, California, United States
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As the Director of Global Field Service at Deepcell, Inc., Mike Addison leverages his extensive experience in the diagnostic and life sciences sectors to drive exceptional service and support initiatives. With a proven track record in establishing ‘Tier 1’ service support for field-installed product lines, Mike is instrumental in enhancing customer satisfaction and operational efficiency. His expertise in compliance programs and service support documentation is critical in ensuring that Deepcell’s AI-powered imaging and microfluidics platform not only meets but exceeds industry standards for both Research Use Only (RUO) and Medical Device systems.
Currently, Mike is spearheading several key projects aimed at optimizing the customer experience and streamlining service operations. By implementing robust organizational development strategies, he is fostering a culture of continuous improvement and innovation within the field service team. His strong analytical and critical thinking skills enable him to assess complex service challenges and develop effective solutions that enhance product sustaining support, particularly in Good Manufacturing Practice (GMP) environments.
In addition to his strategic initiatives, Mike is dedicated to mentoring and coaching his team, ensuring that they are equipped with the necessary skills and knowledge to excel in their roles. His commitment to document management and thorough analysis not only supports the operational framework of Deepcell but also contributes to the overall advancement of biotechnology applications in translational research and diagnostic testing. Through his leadership, Deepcell is poised to redefine service excellence in the life sciences industry, ultimately driving better outcomes for researchers and clinicians alike.
Director Global Field Service at Deepcell, Inc. in May 2023 to Present
Field Service Supervisor at Thermo Fisher Scientific in October 2020 to May 2023
Regional Field Service at Thermo Fisher Scientific at Thermo Fisher in October 2020 to December 2022
New Product Introduction Specialist at Illumina in January 2016 to April 2020
AMR Field Compliance Manager at Illumina in January 2014 to January 2016
Field Service Manager - SW at Illumina in August 2009 to January 2014
Assoc. Dir of Engineering Services at Nanogen, Inc. in October 2003 to June 2008
National Service Manager at Gen-Probe in July 2001 to October 2003
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Organizational Development
New Product Introduction (NPI)
Seasoned Field Service Professional
Product Sustaining Support (GMP)
Strong analytical and critical thinking
Mentoring
Coaching & Mentoring
Document Management
Analysis
Biotechnology
Continuous Improvement
Customer Service
Engineering
FDA
Field Service
Hardware
Hardware Diagnostics
Instrumentation
Integration
Leadership
Lifesciences
Management
Manufacturing
Medical Devices
Product Development
Project Management
Quality Control
R&D
Software Documentation
Team Management
Technical Support
Testing
Cross-functional Team Leadership
ISO 13485
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Discover more about Deepcell, Inc.What is Mike Addison email address?
Email Mike Addison at [email protected]. This email is the most updated Mike Addison email found in 2026.
What is Mike Addison phone number?
Mike Addison phone number is +12528222904 and +18587176565.
How to contact Mike Addison?
To contact Mike Addison send an email to [email protected]. If you want to call Mike Addison try calling on +12528222904 and +18587176565.
What is Mike Addison net worth?
Mike Addison has an estimated net worth of $750,000 to $999,999
What company does Mike Addison work for?
Mike Addison works for Deepcell, Inc.
What is Mike Addison's role at Deepcell, Inc.?
Mike Addison is Director Global Field Service
What industry does Mike Addison work in?
Mike Addison works in the Biotechnology Research industry.
Mike Addison Email Addresses
Mike Addison Phone Numbers
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