Michelle Palumbo
Senior Risk Manager - Vice President at Citizens | Broadview Heights, Ohio, United States
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Michelle Palumbo is a seasoned Senior Risk Manager and Vice President at Citizens, bringing over 15 years of extensive experience in risk management with a specialized focus on the assessment and analysis of controls and business processes. In her current role, Michelle plays a pivotal part in supporting the Strategy and Execution line of business, leveraging her deep knowledge of consumer regulations such as the Fair Debt Collection Practices Act (FDCPA), Fair Lending, Unfair, Deceptive, or Abusive Acts or Practices (UDAAP), and the Telephone Consumer Protection Act (TCPA). Her expertise ensures that Citizens not only adheres to internal policies but also meets stringent external regulatory requirements, thereby safeguarding the institution's reputation and operational integrity.
Michelle is actively involved in key projects that drive process improvement and compliance within the organization. By partnering with various business lines, she develops innovative solutions to address complex risk and compliance issues. Her proficiency in Six Sigma methodologies and change management enables her to implement effective process enhancements that streamline operations and mitigate potential risks. Additionally, her background in cybersecurity and IT risk management equips her with the skills necessary to navigate the evolving landscape of digital threats, ensuring robust KYC (Know Your Customer) verification processes are in place.
With a strong commitment to fostering a culture of compliance and risk awareness, Michelle continues to make significant contributions to Citizens, positioning the organization for sustained success in an increasingly regulated environment. Her ability to blend strategic insight with practical execution makes her an invaluable asset to the team and a leader in the field of risk management.
Senior Risk Manager - Vice President at Citizens in February 2023 to Present
Vice President - Lead Technology Business Services Senior Consultant at Wells Fargo in May 2019 to February 2023
Business Systems Consultant at Wells Fargo in February 2017 to November 2019
Information Security Consultant at KeyBank in March 2015 to February 2017
Third Party Management Analyst at KeyBank in September 2012 to March 2015
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Governance, Risk Management, and Compliance (GRC)
Operational Risk Management
Internal Controls
Issue Management
Consumer banking risk management
Remediation
Risk Management
Financial Risk
Loans
Banking
Consumer Lending
Mortgage Lending
Process Improvement
Vendor Management
Commercial Banking
Customer Service
Cash Management
Six Sigma
Financial Analysis
Commercial Lending
Mortgage Banking
Cross Selling
Deposits
Branch Banking
Change Management
Portfolio Management
Lines Of Credit
Information Security
Business Process Improvement
Data Privacy
Third Party Vendor Management
Third Party Risk Management (TPRM)
Information Security Governance
Cybersecurity
IT Risk Management
Data Analysis
Continuous Improvement
Microsoft Office
Financial Services
Information Technology
KYC Verification
Time Management
Microsoft Outlook
Network Security
Organization Skills
Problem Solving
Quality Assurance
Quality Control
Quality Auditing
Teamwork
Training
Reporting & Analysis
Reporting
Analytical Skills
Application Security
Quality Process Development
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Discover more about CitizensWhat is Michelle Palumbo email address?
Email Michelle Palumbo at [email protected] and [email protected]. This email is the most updated Michelle Palumbo email found in 2026.
What is Michelle Palumbo phone number?
Michelle Palumbo phone number is +12169902113 and +12162569184.
How to contact Michelle Palumbo?
To contact Michelle Palumbo send an email to [email protected] or [email protected]. If you want to call Michelle Palumbo try calling on +12169902113 and +12162569184. (updated on September 13, 2024)
What is Michelle Palumbo net worth?
Michelle Palumbo has an estimated net worth of $375,000 to $499,999
What company does Michelle Palumbo work for?
Michelle Palumbo works for Citizens
What is Michelle Palumbo's role at Citizens?
Michelle Palumbo is Senior Risk Manager - Vice President
What industry does Michelle Palumbo work in?
Michelle Palumbo works in the Financial Services industry.
Michelle Palumbo Email Addresses
Michelle Palumbo Phone Numbers
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