Michelle Murphy
Director, Global Learning Delivery (Experience) at Hilton | Watford, England, United Kingdom
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As the Director of Global Learning Delivery (Experience) at Hilton, Michelle Murphy plays a pivotal role in shaping the future of learning and development within the hospitality sector. With her extensive background in Learning and Development, Michelle has successfully aligned training initiatives with Hilton's strategic goals, ensuring that the organization remains at the forefront of industry standards. Her expertise lies in curriculum development and strategy execution, where she has led diverse teams of L&D professionals to create impactful training programs that enhance employee performance and drive customer satisfaction.
Michelle's current projects include the redesign of Hilton's global training framework, focusing on innovative delivery methods that cater to a diverse workforce. By leveraging her skills in executive leadership and consulting, she fosters strong relationships with stakeholders across various levels, ensuring that learning solutions are tailored to meet the unique needs of each department. Her commitment to peer collaboration and customer focus has resulted in the successful implementation of training initiatives that not only improve operational efficiency but also enhance the overall guest experience.
In her role, Michelle emphasizes the importance of resiliency and adaptability in a rapidly changing industry. She champions the integration of technology in training delivery, utilizing data-driven insights to evaluate program effectiveness and continuously refine learning strategies. Through her leadership, Michelle is not only driving Hilton's learning agenda but also inspiring a culture of continuous improvement and professional growth among employees, positioning Hilton as a leader in the hospitality industry's learning landscape.
Director, Global Learning Delivery (Experience) at Hilton in September 2023 to Present
Director, Global Sales Learning at Hilton in January 2021 to August 2023
Director, America Sales Learning at Hilton in June 2015 to December 2020
Regional Learning Manager at Hilton in January 2012 to June 2015
GC&E Sales Development Manager at Hilton in October 2008 to January 2012
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Human Resources (HR)
Hotels
Hotel Management
Sales Training
Event Planning
Event Management
Curriculum Design
Curriculum Development
Resorts
Hospitality
Revenue Analysis
Food & Beverage
Front Office
Pre-opening
OnQ
Selling Skills
Hospitality Industry
Hospitality Management
Yield Management
Sales
Teamwork
Training
Decision-Making
Executive Leadership
Management
Leadership
Coaching
Mentoring
Communication
Time Management
Personal Development
Life Skills
Reason
Mac OS X Server
Networking
Business Strategy
Sales Coaching
Consulting
Customer Service
Constructive Feedback
Strategy Execution
Organizational Culture
Organizational Leadership
Management Style
Microsoft Excel
Spreadsheets
Microsoft PowerPoint
Presentations
Career Management
Crisis Management
Resiliency
Corporate Leadership
Executive Coaching
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Discover more about HiltonWhat is Michelle Murphy email address?
Email Michelle Murphy at [email protected]. This email is the most updated Michelle Murphy email found in 2026.
What is Michelle Murphy phone number?
Michelle Murphy phone number is +17033074495.
How to contact Michelle Murphy?
To contact Michelle Murphy send an email to [email protected]. If you want to call Michelle Murphy try calling on +17033074495. (updated on October 24, 2024)
What company does Michelle Murphy work for?
Michelle Murphy works for Hilton
What is Michelle Murphy's role at Hilton?
Michelle Murphy is Director, Global Learning Delivery (Experience)
What industry does Michelle Murphy work in?
Michelle Murphy works in the Hospitality industry.
Michelle Murphy Email Addresses
Michelle Murphy Phone Numbers
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