Michelle Masters
Regional Vice President of Franchise Operations at Radisson Hotel Group (Carlson Rezidor Hotel Group) | Minneapolis, Minnesota, United States
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Michelle Masters is a dynamic and results-oriented hospitality executive currently serving as the Regional Vice President of Franchise Operations at Radisson Hotel Group. With over twenty years of experience in the hospitality industry, Michelle has established a reputation for her strategic vision and ability to drive growth and innovation across both full-service and limited-service brands within the Radisson portfolio. Her expertise encompasses a wide range of areas, including rooms division management, front office operations, budgeting, and business management, making her a versatile leader in the field.
In her current role, Michelle has successfully implemented a comprehensive five-year strategic plan that focuses on enhancing operational efficiency, boosting customer loyalty, and driving revenue growth. She regularly presents updates to the Executive Leadership team, ensuring that the plan remains aligned with the evolving market dynamics and organizational goals. Her proactive approach to performance improvement and staff development has not only fostered a culture of collaboration and synergy among her teams but has also led to significant enhancements in service delivery and guest satisfaction.
Key projects under her leadership have included the rollout of innovative training programs aimed at elevating the guest experience and optimizing operational processes across franchise properties. Michelle's commitment to recruiting top talent and developing future leaders within the organization is a testament to her belief in the power of teamwork and continuous improvement. As she continues to navigate the complexities of the hospitality landscape, Michelle remains dedicated to leveraging her skills in strategic planning and performance management to drive the Radisson Hotel Group toward sustained success and growth in an increasingly competitive market.
Regional Vice President of Franchise Operations at Radisson Hotel Group (Carlson Rezidor Hotel Group) in January 1998 to Present
Regional Vice President of Franchise Performance at Choice Hotels International in April 2019 to Present
General Manager at Candlewood Suites West Des Moines, IA in January 1996 to January 1998
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Hospitality Management
Hospitality Industry
Hotel Management
Revenue Analysis
Yield Management
Hotels
Franchising
Budgets
Pre-opening
Food & Beverage
Rooms Division
Customer Satisfaction
Front Office
Budgeting
Opening Hotels
Restaurants
Project Management
Business Strategy
Franchisee Management
Tourism
Sales
Revenue Management
Business Management
Franchise Relations
Strategic Planning
Strategy
Recruiting
Change Management
Marketing
Property Management Systems
Management
Employee Training
Training & Development
Customer Service
Leadership
Team Building
Training
Guest Service Management
Missions
Business Acumen
Staff Development
Hospitality
Revenue Forecasting
Hotel Asset Management
Hospitality Consulting
Talent Assessment
Team Leadership
Hiring
Performance Improvement
Branding
Self-confidence
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What is Michelle Masters email address?
Email Michelle Masters at [email protected]. This email is the most updated Michelle Masters email found in 2026.
What is Michelle Masters phone number?
Michelle Masters phone number is +13196104620 and +19528543400.
How to contact Michelle Masters?
To contact Michelle Masters send an email to [email protected]. If you want to call Michelle Masters try calling on +13196104620 and +19528543400. (updated on November 04, 2024)
What company does Michelle Masters work for?
Michelle Masters works for Radisson Hotel Group (Carlson Rezidor Hotel Group)
What is Michelle Masters's role at Radisson Hotel Group (Carlson Rezidor Hotel Group)?
Michelle Masters is Regional Vice President of Franchise Operations
What industry does Michelle Masters work in?
Michelle Masters works in the Hospitality industry.
Michelle Masters Email Addresses
Michelle Masters Phone Numbers
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