Michelle Jackson-Simons
Principal Engineer - Systems Analysis at Verizon | Newport News, Virginia, United States
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Michelle Jackson-Simons is a seasoned Principal Engineer in Systems Analysis at Verizon, where she leverages over 20 years of extensive experience in technology to drive innovation and efficiency within the Platform & Tech Build Team. Her expertise spans a diverse range of areas, including system design, networking, and cloud computing, making her a pivotal figure in the development and optimization of Verizon's technological infrastructure.
In her current role, Michelle is instrumental in spearheading key projects that enhance network performance and improve customer experience. She utilizes her strong skills in data analysis and root cause analysis to identify and resolve complex technical challenges, ensuring that systems operate seamlessly and meet the evolving demands of the telecommunications industry. Her proficiency in agile project management allows her to lead cross-functional teams effectively, fostering collaboration and ensuring that projects are delivered on time and within scope.
Michelle's commitment to continuous improvement is evident in her adept use of tools like Splunk and Splunk Enterprise, which she employs to monitor system performance and derive actionable insights. Additionally, her background in business strategy enables her to align technical initiatives with organizational goals, ensuring that Verizon remains at the forefront of technological advancements. Through her training and team-building efforts, Michelle not only enhances her team's capabilities but also cultivates a culture of innovation and excellence within the organization. As a thought leader in her field, Michelle Jackson-Simons exemplifies the intersection of technology and strategy, driving impactful change at Verizon.
Principal Engineer - Systems Analysis at Verizon in April 2019 to Present
Sr. Analyst - Sys Anly & Prg at Verizon in March 2018 to April 2019
Sr. Analyst-Sys Anly & Prg at Verizon in September 2013 to March 2018
Sr. Analyst - Technical Support at Verizon in November 2010 to September 2013
Adjunct Professor at Strayer University in September 2010 to April 2012
Fiber Network Technician at Verizon in November 2006 to November 2010
Fiber Customer Support Analyst at Verizon in January 2005 to November 2006
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Security Incident & Event Management
Computer Science
Automation
Communication
Incident Response
Vulnerability Assessment
System Analyst
Networking
Project Management
Software Documentation
Strategic Planning
Business Analysis
Call Centers
Social Media
Troubleshooting
Telecommunications
System Administration
Data Analysis
Root Cause Analysis
Network Security
Information Systems
Cloud Computing
firewall configuration
Analytical Skills
Technical Support
Cybersecurity
Microsoft Office
Computer Hardware
Visio
Active Directory
Amazon Web Services (AWS)
AWS Cloud
Dialogflow
Kibana
Tableau
SQL
Linux
VMware
Operating Systems
Customer Service
Coaching
Management
Training
Team Building
Splunk
Network + Certified
Process Improvement
Training Documentation
Cloud platform
Cloud services
Security Policy
Connectivity
network access
architectures and services
Splunk Enterprise
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Discover more about VerizonWhat is Michelle Jackson-Simons email address?
Email Michelle Jackson-Simons at [email protected]. This email is the most updated Michelle Jackson-Simons email found in 2026.
What is Michelle Jackson-Simons phone number?
Michelle Jackson-Simons phone number is +17575320223.
How to contact Michelle Jackson-Simons?
To contact Michelle Jackson-Simons send an email to [email protected]. If you want to call Michelle Jackson-Simons try calling on +17575320223.
What company does Michelle Jackson-Simons work for?
Michelle Jackson-Simons works for Verizon
What is Michelle Jackson-Simons's role at Verizon?
Michelle Jackson-Simons is Principal Engineer - Systems Analysis
What industry does Michelle Jackson-Simons work in?
Michelle Jackson-Simons works in the Telecommunications industry.
Michelle Jackson-Simons Email Addresses
Michelle Jackson-Simons Phone Numbers
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