Michelle Clancy
Senior IT Manager of Products & Planning at TimePayment | Dover, New Hampshire, United States
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Michelle Clancy serves as the IT Manager of Products & Planning at TimePayment, where she leverages her extensive experience as an Advanced Certified Scrum Product Owner (A-CSPO) to drive innovation and operational excellence. With a decade of experience across various industries, Michelle has honed her ability to navigate complex environments, making informed decisions even when faced with uncertainty. Her role involves effectively partnering with business leaders to manage a diverse pipeline of projects and enhancements, ensuring alignment with strategic business objectives.
At TimePayment, Michelle oversees a dedicated Product Owner team, fostering a culture of collaboration and accountability that leads to high customer satisfaction. She is instrumental in defining and advancing best practices, standards, and processes within the team, which not only streamlines workflows but also enhances the overall product development lifecycle. Her expertise in requirements gathering and documentation ensures that projects are executed with precision, while her strong communication skills facilitate seamless interactions between stakeholders.
In addition to her project management capabilities, Michelle is adept at utilizing KPI dashboards and Microsoft Excel to track performance metrics, enabling data-driven decision-making. Her commitment to relationship building and training empowers her team to thrive in a dynamic environment, ultimately contributing to the success of TimePayment’s initiatives. As a curious and initiative-taking professional, Michelle continuously seeks opportunities for improvement, positioning herself as a key driver of innovation within the organization.
Senior IT Manager of Products & Planning at TimePayment in April 2025 to Present
IT Manager of Products & Planning at TimePayment in July 2023 to April 2025
Agile Product Owner at TimePayment in January 2022 to July 2023
Product Owner at Alliance Funding Group in November 2019 to January 2022
Product Owner / Business Analyst at Liberty Mutual Insurance, acquired by Protective Life Insurance in January 2012 to November 2019
Founder/Partner at Rivermill at Dover Landing in January 2010 to February 2012
Projects & Office Manager at Eclipse Product Development in January 2006 to January 2012
Manager of Call Center Operations & Sales Administration at PC Connection in January 2004 to January 2006
Vendor Programs Supervisor at PC Connection in January 1999 to January 2004
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Southern New Hampshire University, BS, January 2010 to January 2013
University of New Hampshire, January 1996 to January 1997
Villanova University, Certified Professional in Business Process Management (CPBPM), January 2020
Ithaca College, Radio & TV Production, Spanish, January 1994 to January 1996
Concord High School, January 1990 to January 1994
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Usability
Technical Proficiency
Sprint Planning
Requirements Analysis
Presentation Skills
Oral Communication
Customer Service
User Experience (UX)
Customer Experience
Salesforce.com
Beta Testing
Collaborative Problem Solving
Organization Skills
Thorough Research
Relationship Building
Reporting & Analysis
Program Management
Program Development
Business Process Improvement
Scheduling
Cross-functional Collaborations
Negotiation
Requirements Gathering
Backlog Management
Salesforce Lightning
Documentation
Product Launch
Scrum
Agile Methodologies
Software Documentation
User Stories
Product Requirements
Data Analysis
Excel Dashboards
Consulting
Management
Leadership
Power BI
Project Management
Strategic Planning
Training
Business Analysis
SAS
Excel
Data Modeling
Project Coordination
Project Planning
Data Visualization
Vendor Management
Budget Management
Vendor Coordination
Discussion Facilitation
Focus Groups
Team Leadership
Microsoft Excel
SharePoint
KPI Dashboards
Executive Reporting
Team Building
Mentoring
Interdepartmental Liaison
Cross-Functional Liaison
Strategy
Public Speaking
Communication
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Discover more about TimePaymentWhat is Michelle Clancy email address?
Email Michelle Clancy at [email protected] and [email protected]. This email is the most updated Michelle Clancy's email found in 2026.
What is Michelle Clancy phone number?
Michelle Clancy phone number is 4016396089.
How to contact Michelle Clancy?
To contact Michelle Clancy send an email to [email protected] or [email protected]. If you want to call Michelle Clancy try calling on 4016396089.
What company does Michelle Clancy work for?
Michelle Clancy works for TimePayment
What is Michelle Clancy's role at TimePayment?
Michelle Clancy is Senior IT Manager of Products & Planning
Michelle Clancy Email Addresses
Michelle Clancy Phone Numbers
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