Michael Neiffer

Q: What is Michael Neiffer email address?

Email Michael Neiffer at michaelneiffer@comcast.net and mneiffer@hcd.com. This email is the most updated Michael Neiffer email found in 2026.

Q: How to contact Michael Neiffer?

To contact Michael Neiffer send an email to michaelneiffer@comcast.net or mneiffer@hcd.com. If you want to call Michael Neiffer try calling on +16105134900 and +16103241443. (updated on October 30, 2024)

Senior Director at Home Care Delivered | Pottstown, Pennsylvania, United States

About Michael Neiffer

Michael Neiffer serves as the Senior Director at Home Care Delivered, where he leverages over 20 years of extensive experience in customer service and retention to drive operational excellence and enhance client satisfaction. In his current role, Michael is at the forefront of directing service organization leadership, focusing on optimizing call center operations, staffing strategies, and fiscal planning. His strategic vision has led to a remarkable transformation of call center operations, achieving a record number of orders processed monthly, which underscores his commitment to efficiency and customer-centric service.

Michael’s expertise in workforce management and performance metrics has been pivotal in enhancing operational workflows and ensuring that the team meets and exceeds service level agreements. He has successfully co-led the integration of advanced technologies, including Verint and IVR systems, to streamline processes and improve customer interactions. His adeptness in financial analysis and P&L review allows him to align operational goals with fiscal responsibility, ensuring sustainable growth for the organization.

In addition to his operational achievements, Michael has demonstrated strong leadership skills in union negotiations, fostering a collaborative environment that promotes employee engagement and retention. His comprehensive understanding of contact center management, coupled with his ability to document software processes effectively, positions him as a key player in driving innovation within the industry. As he continues to lead initiatives that enhance service delivery, Michael remains dedicated to elevating the standard of care for clients, making a lasting impact in the home care sector.

Michael Neiffer Work

Senior Director at Home Care Delivered in October 2022 to Present

Director at Recovery Centers of America/ GENETWORx in June 2020 to October 2022

Head of RFL Operations & Behavioral Health After-Hours Programs at Aetna, A CVS Health Company in July 2018 to July 2020

Michael Neiffer Skills

Workforce Management

Project Management

Financial Analysis

About Michael Neiffer's Current Company

Home Care Delivered

Discover more about Home Care Delivered

Frequently Asked Questions about Michael Neiffer

What is Michael Neiffer email address?

Email Michael Neiffer at [email protected] and [email protected]. This email is the most updated Michael Neiffer email found in 2026.

What is Michael Neiffer phone number?

Michael Neiffer phone number is +16105134900 and +16103241443.

How to contact Michael Neiffer?

To contact Michael Neiffer send an email to [email protected] or [email protected]. If you want to call Michael Neiffer try calling on +16105134900 and +16103241443. (updated on October 30, 2024)