Michael Knowles
ServiceNow Developer at NetImpact Strategies Inc. | Providence County, Rhode Island, United States
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Michael Knowles is a seasoned Principal DevOps Technologist at Medtronic, where he plays a pivotal role in advancing the company’s IT service management capabilities through his expertise in ServiceNow development. With a robust background in designing, implementing, and supporting a diverse array of technologies, Michael excels in leading global initiatives that enhance operational efficiency and streamline processes. His current focus within the Agile ITSM team involves leveraging his deep knowledge of ServiceNow to drive integration and automation efforts using REST, PowerShell, and MID Servers.
Michael is adept at updating and optimizing workflows, client scripts, and business rules to align with evolving business requirements. His proficiency in utilizing the ServiceNow platform allows him to deploy updates across various instances seamlessly, ensuring that the IT infrastructure remains agile and responsive. As a strong advocate for process improvement, he employs analytical and problem-solving skills to identify opportunities for automation and efficiency, ultimately enhancing the user experience and service delivery.
In addition to his technical acumen, Michael’s leadership and communication skills enable him to collaborate effectively with cross-functional teams, fostering a culture of innovation and continuous improvement. His experience with tools such as Git and disaster recovery strategies further solidifies his role as a key contributor to Medtronic’s mission of delivering high-quality healthcare solutions. With a commitment to mastering new technologies, Michael is not only shaping the future of IT service management at Medtronic but also setting a standard for excellence in the industry.
ServiceNow Developer at NetImpact Strategies Inc. in October 2024 to Present
Principal IT Technologist at Medtronic in June 2006 to January 2025
Senior Consulting Engineer at Netivity Solutions in June 2005 to June 2006
Network Administrator at US Navy in June 1997 to May 2001
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ServiceNow Administration
JavaScript
ServiceNow
Powershell
Active Directory
Networking
Citrix
Troubleshooting
F5 BigIP
Lync
MobileIron
Hardware
Project Management
TMG
DHCP
DNS
Puppet
Java Scripting
Git
Disaster Recovery
Infrastructure
Integration
Load Balancing
Microsoft Exchange
Process Improvement
SCOM
SDLC
Servers
TCP/IP
Technical Support
Windows Server
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Discover more about NetImpact Strategies Inc.What is Michael Knowles email address?
Email Michael Knowles at [email protected]. This email is the most updated Michael Knowles email found in 2026.
What is Michael Knowles phone number?
Michael Knowles phone number is +15082616598.
How to contact Michael Knowles?
To contact Michael Knowles send an email to [email protected]. If you want to call Michael Knowles try calling on +15082616598. (updated on November 04, 2024)
What company does Michael Knowles work for?
Michael Knowles works for NetImpact Strategies Inc.
What is Michael Knowles's role at NetImpact Strategies Inc.?
Michael Knowles is ServiceNow Developer
What industry does Michael Knowles work in?
Michael Knowles works in the Medical Equipment Manufacturing industry.
Michael Knowles Email Addresses
Michael Knowles Phone Numbers
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