Michael Jury
SVP Performance Management at Clear Harbor | Nashville Metropolitan Area
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Michael Jury serves as the Senior Vice President of Performance Management at Clear Harbor, where he leverages over 25 years of extensive experience to drive operational excellence within the Business Process Outsourcing (BPO) sector. His role is pivotal in shaping the strategic direction of performance management, focusing on enhancing service delivery and client satisfaction. Michael's expertise lies in simplifying complex challenges, enabling organizations to navigate economic shifts and leadership transformations with clarity and confidence.
At Clear Harbor, Michael is responsible for developing and implementing robust performance metrics and Key Performance Indicators (KPIs) that measure the efficiency and effectiveness of BPO operations. His analytical approach allows him to identify areas for improvement, ensuring that the organization not only meets but exceeds client expectations. By fostering a culture of continuous improvement, he empowers teams to embrace innovative solutions that enhance service quality and operational efficiency.
Michael's core competencies in talent development, budget management, and vendor management are instrumental in driving new business development initiatives. His leadership in project management ensures that cross-functional teams are aligned and focused on achieving strategic objectives. With a strong background in VoIP, network design, and computer network operations, he is adept at integrating technology solutions that streamline processes and enhance performance.
Through his commitment to performance excellence, Michael Jury is not only transforming the operational landscape at Clear Harbor but also setting a benchmark for industry standards in BPO performance management. His strategic vision and hands-on leadership continue to position Clear Harbor as a leader in delivering exceptional service and value to clients.
SVP Performance Management at Clear Harbor in June 2023 to Present
Vice President Service Delivery at Momentum Telecom in December 2019 to June 2023
COO at United Communications in January 2016 to July 2018
Director of infrastructure services at City of Salisbury in January 2012 to January 2016
Owner at Tap Broadband in January 2012 to March 2015
M&K Consultant assignment to the board of Directors. at WIV in January 2011 to January 2012
General Manager at Mediastream Broadband in October 2008 to July 2011
CTO at BroadStripe in June 2007 to October 2008
Vice President, Corporate Engineering/Operations at Baja Broadband in October 2006 to July 2007
VP Internet at WOW! Internet - Cable - Phone in February 2000 to October 2006
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Telecommunications
VoIP
Broadband
Wireless
Strategic Partnerships
Program Management
Fiber Optics
Optical Fiber
IP
Network Design
Cable Television
Team Leadership
Telephony
Cable Broadband
Operations Management
Coaching & Mentoring
Leadership Development
Local Government
Government Relations
Due Diligence
Technical Leadership
Project Engineering
Project Management
Team Building
Computer Network Operations
Contract Negotiation
Strategic Planning
Start-ups
Strategy
Networking
Ethernet
VOD
GIS
Product Management
Wireless Technologies
Internet Protocol (IP)
Voice over IP (VoIP)
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Discover more about Clear HarborWhat is Michael Jury email address?
Email Michael Jury at [email protected] and [email protected]. This email is the most updated Michael Jury email found in 2026.
What is Michael Jury phone number?
Michael Jury phone number is +16308860256 and +14197221738.
How to contact Michael Jury?
To contact Michael Jury send an email to [email protected] or [email protected]. If you want to call Michael Jury try calling on +16308860256 and +14197221738. (updated on October 30, 2024)
What is Michael Jury net worth?
Michael Jury has an estimated net worth of $375,000 to $499,999
What company does Michael Jury work for?
Michael Jury works for Clear Harbor
What is Michael Jury's role at Clear Harbor?
Michael Jury is SVP Performance Management
What industry does Michael Jury work in?
Michael Jury works in the Outsourcing And Offshoring Consulting industry.
Michael Jury Email Addresses
Michael Jury Phone Numbers
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