Michael Gendreau
Sr. Manager, Product Owner at Liberty Mutual Insurance | Newmarket, New Hampshire, United States
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Michael Gendreau serves as a Senior Manager and Product Owner at Liberty Mutual Insurance, where he plays a pivotal role in shaping the product landscape to enhance operational efficiency and customer experience. With a robust background in business process improvement and IT service management, Michael leads cross-functional teams to deliver high-value outcomes that resonate with employees, partners, and agents globally. His expertise in data analytics and business intelligence enables him to identify key performance indicators and drive strategic initiatives that result in significant expense savings and automation efficiencies.
Currently, Michael is spearheading several key projects aimed at transforming the way Liberty Mutual engages with its stakeholders. By leveraging his strong analytical skills and project management acumen, he is focused on implementing innovative solutions that streamline operations and elevate the overall customer experience. His commitment to change management ensures that these initiatives are not only effectively executed but also embraced by the organization, fostering a culture of continuous improvement.
Michael's ability to set clear goals and deliver technical presentations allows him to communicate complex ideas in an accessible manner, ensuring alignment across diverse teams. His collaborative approach to problem-solving has earned him a reputation as a trusted leader within the organization. As he continues to drive impactful projects at Liberty Mutual, Michael remains dedicated to enhancing the company's competitive edge in the insurance industry through strategic product development and operational excellence.
Sr. Manager, Product Owner at Liberty Mutual Insurance in February 2023 to Present
Product Owner III - Desktop and App Virtualization at Liberty Mutual Insurance in June 2021 to February 2023
Product Owner II - Windows Desktop Experience at Liberty Mutual Insurance in September 2018 to June 2021
Manager - Service Management at Liberty Mutual Insurance in January 2015 to September 2018
Manager - IT Purchasing / Hardware Management at Liberty Mutual Insurance in December 2011 to December 2014
Manager - Special Projects at Liberty Mutual Insurance in September 2009 to December 2011
IT Project Lead at Liberty Mutual Insurance in February 2008 to September 2009
IT Financial Analyst at Liberty Mutual Insurance in January 2005 to February 2008
Accountant at Relyco in January 2004 to January 2005
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Leadership
Customer Experience
Digital Transformation
IT Asset Management
Process Improvement
Financial Analysis
Vendor Management
Business Process Improvement
Business Analysis
Insurance
Program Management
IT Strategy
Project Management
Business Process
Business Intelligence
Risk Management
SDLC
IT Management
Change Management
ITIL
Analysis
Data Analysis
Six Sigma
Financial Modeling
PMP
IT Service Management
Visio
Requirements Gathering
Strategic Planning
Contract Negotiation
Information Technology
Software Development Life Cycle (SDLC)
PMO
User Experience (UX)
Storytelling
Goal Setting
Objectives and Key Results (OKRs)
Technical Presentations
Growth-Oriented
Influencing Others
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Discover more about Liberty Mutual InsuranceWhat is Michael Gendreau email address?
Email Michael Gendreau at [email protected] and [email protected]. This email is the most updated Michael Gendreau email found in 2026.
What is Michael Gendreau phone number?
Michael Gendreau phone number is +16032450174.
How to contact Michael Gendreau?
To contact Michael Gendreau send an email to [email protected] or [email protected]. If you want to call Michael Gendreau try calling on +16032450174. (updated on November 04, 2024)
What company does Michael Gendreau work for?
Michael Gendreau works for Liberty Mutual Insurance
What is Michael Gendreau's role at Liberty Mutual Insurance?
Michael Gendreau is Sr. Manager, Product Owner
What industry does Michael Gendreau work in?
Michael Gendreau works in the Insurance industry.
Michael Gendreau Email Addresses
Michael Gendreau Phone Numbers
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