Michael Furniss
Director Network Management at MetroNet | Dallas, Texas, United States
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As the Director of Network Management at MetroNet, Michael Furniss plays a pivotal role in ensuring the seamless delivery of high-quality fiber-to-the-premise internet, voice, and video services. With a robust background in telecommunications and a proven track record in service performance enhancement, Michael is dedicated to transforming customer experiences through strategic leadership and operational excellence. His expertise spans critical areas such as Network Operations Center (NOC) management, operations engineering, and change management, allowing him to effectively oversee complex network deployments and optimize service delivery.
At MetroNet, recognized as one of the best places to work in 2020 by Glassdoor, Michael is currently spearheading several key projects aimed at expanding the company’s fiber optic infrastructure and enhancing network reliability. By leveraging advanced analytics and facility and transport engineering, he is committed to identifying and resolving technical issues proactively, thereby elevating customer satisfaction and reinforcing MetroNet’s reputation for superior service quality.
Michael's approach is rooted in understanding customer needs and fostering a culture of teamwork and collaboration. His ability to build strong relationships across departments ensures that all stakeholders are aligned in their commitment to delivering exceptional service. With a focus on continuous improvement and innovation, Michael Furniss is not only enhancing MetroNet's operational capabilities but also positioning the company for sustained growth in the competitive telecommunications landscape. His leadership is instrumental in driving the organization forward, making him a key asset in MetroNet's mission to provide unparalleled connectivity solutions.
Director Network Management at MetroNet in September 2020 to January 2025
Vice President of Operations at PEG Bandwidth, LLC (Uniti Fiber) in May 2014 to January 2017
DIRECTOR FIELD OPERATIONS at Peg Bandwidth, LLC (Uniti Fiber) in January 2012 to January 2014
Vice President of Field Operations at Airband Communications, LLC in January 2008 to January 2012
FIELD DIRECTOR at Broadwing Communications LLC in January 1999 to January 2007
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Telecommunications
Wireless
Fiber Optics
Optical Fiber
Managed Services
VoIP
Networking
IP
Data Center
MPLS
Network Design
Operations Management
Telephony
Routers
Field Operations
Project Planning
Budgets
Outside Plant
Disaster Recovery
LAN-WAN
Team Leadership
Change Management
Quality Assurance
Network Deployment
Wireless Technologies
Network Operations
Disaster Preparedness
Telecom Infrastructure
Project Implementation
Preventive Maintenance
Procedure Development
Power Systems
Microsoft Office
Process Development
Problem Solving
Process Simulation
Internet Protocol (IP)
Corporate Integration
Safety Management Systems
Accident Management
Ethernet
Team Building
Project Management
Program Management
Customer Service
Emmergency Planning
Management
P&L Operations
Web Analytics
Data Analysis
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Discover more about MetroNetWhat is Michael Furniss email address?
Email Michael Furniss at [email protected] and [email protected]. This email is the most updated Michael Furniss email found in 2026.
What is Michael Furniss phone number?
Michael Furniss phone number is +17346345979.
How to contact Michael Furniss?
To contact Michael Furniss send an email to [email protected] or [email protected]. If you want to call Michael Furniss try calling on +17346345979.
What company does Michael Furniss work for?
Michael Furniss works for MetroNet
What is Michael Furniss's role at MetroNet?
Michael Furniss is Director Network Management
What industry does Michael Furniss work in?
Michael Furniss works in the Telecommunications industry.
Michael Furniss Email Addresses
Michael Furniss Phone Numbers
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