Michael DeStefano's Email Addresses & Phone Numbers

Global CEC Solution Advisor responsible for 2 of SAP's TOP Global Platinum Accounts; leading these accounts on their Customer Engagement & Commerce journey. E: [email protected] M: +1 (215) 275-5645Global Solution Advisor, Platinum Accounts, Customer Engagement & Commerce @ - Providing full-time support to Managing Partner/Global Account Director to provide updates regarding CEC opportunities and projects - Increasing...

Global CEC Solution Advisor responsible for 2 of SAP's TOP Global Platinum Accounts; leading these accounts on their Customer Engagement & Commerce journey. E: [email protected] M: +1 (215) 275-5645Global Solution Advisor, Platinum Accounts, Customer Engagement & Commerce @ - Providing full-time support to Managing Partner/Global Account Director to provide updates regarding CEC opportunities and projects - Increasing global CEC solution adoption across business and IT - Develop specific CEC road maps for customer regarding new solutions, upgrade recommendations, and solution advisement based upon business needs - Providing strategic sales cycle support in all stages of an opportunity: business development, deal management, pricing, closing deals - Work closely with CEC Product Management group at SAP/hybris to define and implement co-innovation use cases From May 2015 to Present (8 months) Solution Advisor, Customer Engagement & Commerce @ - Program Manager of the SAP VIP Test Drive program— a 30-day free demo program of SAP Cloud for Customer across NA - Led in VAT team support for strategic SWAT team opportunities - Continually enabling Core Account Executives, as well as new hires across NA on new sales plays regarding the CEC portfolio - Led in support of potential customers as a technical advisor of Cloud for Sales/Service, hybris, and our CEC portfolio - Support existing customers in their migration from On Premise to the Cloud Achievements: - Supported the close of opportunities worth a total of $15.0M in Q3'14-Q1'15 in North America - Given successful demos of Cloud for Customer to potential customers, one led to a net-new sale in first 90-days on the job - Led a global team containing top members of Global Industry Value Engineering, CEC Solution Management, and the Oil & Gas Industry Business Unit to develop a new PoV template for Customer Engagement for the Oil & Gas Industry - Aligned and worked with CEC Solution Management and the Oil & Gas IBU to create new GTM solution adoption scenarios within the Oil & Gas Industry, which cut costs and most importantly, drive revenue for our customers From June 2014 to May 2015 (1 year) Associate @ Rotation 1: Business Operations: North American Field Sales Operations Analyst - Ran 8-10 weekly dashboards in support of executives within SAP's Unified Center of Excellence team regarding key week-over-week sales metrics and supported our COO and a VP on the planning and analysis of SAP's entire Field Sales Operations for 2014 Rotation 2: Services: Delivery Management- Americas Styrenics - Built and managed a fully integrated project tracker to keep SAP, Americas Styrenics, Infosys, and Atos, on one centralized project-plan, that contributed to a successful implementation of HANA Enterprise Cloud at Americas Styrenics Rotation 3: Sports and Entertainment: Industry Business Development Analyst - Designed a solution to statistically analyze venue ticketing data, based on a dynamic pricing model and an aerial visual interface Rotation 4: Platform Solutions Group: Business Development Analyst- Analytics, Utilities - Analyzed SAP's top 25 global customers in the Utilities Industry and made specific recommendations on where to properly position Analytics sales, constituting in €28.9M (~$39.5M) of pipeline From July 2013 to June 2014 (1 year) IT Analyst – Architecture @ - Led in support of all product architecture requirements to ensure the delivery of a cohesive, seamless, technical solution - Led internal IT architectural design sessions and participated in development, testing, and status meetings for external projects From May 2011 to August 2012 (1 year 4 months) Business Administration, Management Information Systems & Marketing @ La Salle University Michael DeStefano is skilled in: Leadership, Marketing, Business Intelligence, Business Development, Analytics, Microsoft Office, Business Analysis, Microsoft Excel, Enterprise Software, Cloud Computing, Access, Sales, Data Analysis, Team Leadership, Social Media