Michael Chan
Head of Global IS/IT User & Service Excellence at Lonza | Switzerland
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As the Vice President of Information Services and Group CIO at Linxens, Michael Chan leverages his extensive expertise in IT management and strategic business alignment to drive innovation and operational excellence within the organization. With a firm belief in placing the end user at the center of IT initiatives, Michael is dedicated to transforming the perception of IT from a support function to a vital business partner that actively contributes to Linxens' growth and success.
Under his leadership, Linxens has embarked on several key projects aimed at enhancing the company's technological capabilities and improving customer experiences. His focus on incident management and service management has streamlined processes, reduced downtime, and ensured that IT services align seamlessly with business objectives. Michael's proficiency in international project management has enabled the successful execution of complex initiatives across diverse geographical regions, fostering collaboration and innovation among teams.
Michael's background in SAP R/3 and ITIL frameworks allows him to implement best practices that optimize resource allocation and enhance service delivery. His commitment to end user training ensures that employees are equipped with the necessary skills to leverage technology effectively, thereby maximizing productivity and engagement. As Linxens continues to lead the way in secure component-based solutions for security and identification, Michael Chan remains at the forefront, championing initiatives that not only meet but exceed customer expectations while driving the company's strategic vision forward.
Head of Global IS/IT User & Service Excellence at Lonza in November 2024 to Present
Vice President Information Systems- Group CIO at Linxens in September 2023 to October 2024
Director IT Regional Business Partnering & Global Support at Ipsen in May 2021 to August 2023
Global IT Services and Support Director at Ipsen in August 2019 to April 2021
Deputy General Manager - PMO - Strategic Planning & OPD C.A.S.E Program at Nissan Motor Corporation in July 2018 to July 2019
Telematics & Connected Vehicules / Connected Services Program Manager at Nissan Motor Corporation in January 2016 to June 2018
IT Services Delivery Manager - Executive Support Manager at Nissan Motor Corporation in January 2011 to January 2016
IT Services Delivery Manager at Nissan Motor Corporation in September 2007 to January 2011
IT Services Delivery Manager at Groupe Thion in January 2006 to June 2007
IT Manager at Wrigley in September 2004 to January 2006
IT Supervisor at UL in September 2002 to August 2004
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Program Management
Cloud Computing
Cloud Applications
Big Data
People Management
Team Leadership
End User Support
Digital Transformation
Incident Management
Executive Support
Videoconferencing
Cisco Call Manager
SAP R/3
Tandberg
Avaya PBX
Radia Novadigm
Windows
Mac OS X
Apple iOS
iPhone
iPad
PC maintenance
IT Management
IT Operations
IT Governance
ITIL
COBIT
HP Openview
Active Directory
Smartphones
iOS
Purchasing
OS X
End User Training
IT Service Management
International Project Management
Data Center
Cisco Technologies
Service Delivery
Integration
Windows Server
Computer Maintenance
Microsoft Exchange
Video Conferencing
IT Strategy
Management
Technical Support
Governance
Infrastructure
People Skills
Service Management
Automotive
CRM
Cross-functional Team Leadership
Change Management
Project Management
Customer Relationship Management (CRM)
Business Strategy
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Discover more about LonzaWhat is Michael Chan email address?
Email Michael Chan at [email protected]. This email is the most updated Michael Chan email found in 2026.
How to contact Michael Chan?
To contact Michael Chan send an email to [email protected]. (updated on October 29, 2024)
What company does Michael Chan work for?
Michael Chan works for Lonza
What is Michael Chan's role at Lonza?
Michael Chan is Head of Global IS/IT User & Service Excellence
What is Michael Chan's Phone Number?
Michael Chan's phone (**) *** *** 256
What industry does Michael Chan work in?
Michael Chan works in the Pharmaceutical Manufacturing industry.
Michael Chan Email Addresses
Michael Chan Phone Numbers
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