Mia Johnson

Q: What is Mia Johnson email address?

Email Mia Johnson at ms3791@att.com. This email is the most updated Mia Johnson email found in 2026.

Q: How to contact Mia Johnson?

To contact Mia Johnson send an email to ms3791@att.com. If you want to call Mia Johnson try calling on +17737344509. (updated on September 13, 2024)

Director of Project/Program Management at AT&T | Dallas, Texas, United States

About Mia Johnson

Mia Johnson currently serves as the Director of Project/Program Management at AT&T, where she is at the forefront of driving transformative initiatives that enhance operational efficiency and customer satisfaction across a vast network of customer service operations. With a robust background in customer support and quality improvement, Mia has successfully spearheaded projects that not only streamline processes but also generate significant cost savings. Her leadership is instrumental in overseeing the management of 5,600 employees across 65 customer-facing call centers, which collectively contribute to an impressive $5.1 million in monthly revenue.

In her role, Mia is accountable for a staggering $4.4 billion in accounts receivable, where she employs her expertise in project management and business analysis to optimize synergies and leverage resources effectively. By implementing scalable and uniform processes, she ensures that the organization can adapt to changing market demands while maintaining high standards of customer service. Her strategic vision is complemented by her proficiency in outsourcing and performance management, allowing her to coach teams toward achieving their goals and enhancing overall service delivery.

Mia's commitment to continuous improvement is evident in her proactive approach to workforce management, where she has built processes from the ground up. Her ability to analyze data and implement process improvements has not only elevated the customer experience but has also positioned AT&T as a leader in the telecommunications industry. With a keen focus on strategy and a deep understanding of the wireless sector, Mia Johnson exemplifies the qualities of a results-driven executive dedicated to fostering innovation and excellence within her organization.

Mia Johnson Work

Director of Project/Program Management at AT&T in January 2020 to Present

Director of Sales Operations at AT&T in January 2019 to January 2020

Director, RMIS Service Management at AT&T in January 2012 to January 2019

Mia Johnson Skills

Management

Program Management

Change Management

About Mia Johnson's Current Company

AT&T

Discover more about AT&T

Frequently Asked Questions about Mia Johnson

What is Mia Johnson email address?

Email Mia Johnson at [email protected]. This email is the most updated Mia Johnson email found in 2026.

What is Mia Johnson phone number?

Mia Johnson phone number is +17737344509.

How to contact Mia Johnson?

To contact Mia Johnson send an email to [email protected]. If you want to call Mia Johnson try calling on +17737344509. (updated on September 13, 2024)

What company does Mia Johnson work for?

Mia Johnson works for AT&T

What is Mia Johnson's role at AT&T?

Mia Johnson is Director of Project/Program Management

What industry does Mia Johnson work in?

Mia Johnson works in the Telecommunications industry.