Mia Cross
IT Director - Enterprise Release Management at CNA Insurance | Country Club Hills, Illinois, United States
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Mia Cross is a seasoned IT Director at CNA Insurance, where she has been instrumental in launching and establishing the Enterprise Release Management (ERM) program. Selected by the executive leadership team for her extensive expertise in IT management, Mia is responsible for developing and implementing processes and best practices that streamline enterprise releases across software development and infrastructure maintenance. Her role is pivotal in ensuring that the organization can efficiently manage the complexities of multiple simultaneous releases, thereby enhancing operational efficiency and minimizing risk.
Under Mia's leadership, the ERM department has become a cornerstone of CNA's IT strategy, focusing on quality and performance improvements that align with the company's broader business objectives. She leverages her skills in business analysis and enterprise architecture to create a robust framework that supports seamless integration and deployment of new technologies. Mia's commitment to process improvement is evident in her proactive approach to risk management and issue resolution, ensuring that potential challenges are addressed before they impact project timelines.
Mia's ability to negotiate and manage vendor relationships has also been key to the success of the ERM program, allowing CNA to leverage cutting-edge technologies while maintaining budgetary discipline. Her expertise in program management and project planning has led to the successful execution of high-impact initiatives that not only meet organizational needs but also enhance user satisfaction. As a pioneer in the field, Mia Cross continues to drive innovation and excellence at CNA Insurance, positioning the company as a leader in the insurance industry’s digital transformation.
IT Director - Enterprise Release Management at CNA Insurance in November 2013 to Present
IT Director - Environment Delivery Lead at CNA Insurance in December 2006 to June 2017
IT Release Manager at CNA Insurance in June 2009 to November 2013
IT Program Manager at CNA Insurance in June 2003 to June 2009
IT Project Manager at CNA Insurance in April 2001 to June 2003
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Vendor Management
IT Strategy
SDLC
Business Analysis
Enterprise Architecture
Project Portfolio Management
IT Management
PMO
Project Management
Visio
PMP
Integration
Program Management
Process Improvement
Leadership
Project Planning
Management
Disaster Recovery
Software Development Life Cycle (SDLC)
High-Performance IT Team Building
Project Life Cycle Planning & Administration
Vendor Negotiation & Management
Software Engineering & Capacity Planning
Risk Management & Issue Resolution
Iterative, Waterfall & Agile Methodologies
Quality Assurance & Improvement
Budget Development & Resource Management
CMM (Capability Maturity Model)
PMBOK Best Practices
Business Process Improvement
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Discover more about CNA InsuranceWhat is Mia Cross email address?
Email Mia Cross at [email protected] and [email protected]. This email is the most updated Mia Cross email found in 2026.
What is Mia Cross phone number?
Mia Cross phone number is +17087901886 and +18128907953.
How to contact Mia Cross?
To contact Mia Cross send an email to [email protected] or [email protected]. If you want to call Mia Cross try calling on +17087901886 and +18128907953. (updated on October 29, 2024)
What is Mia Cross net worth?
Mia Cross has an estimated net worth of $2,500 to $24,999
What company does Mia Cross work for?
Mia Cross works for CNA Insurance
What is Mia Cross's role at CNA Insurance?
Mia Cross is IT Director - Enterprise Release Management
What industry does Mia Cross work in?
Mia Cross works in the Insurance industry.
Mia Cross Email Addresses
Mia Cross Phone Numbers
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