Megan Wheeler
Director Gas Field Operations & Mandated Programs at National Grid | Syracuse, New York, United States
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Megan Wheeler serves as the Director of Gas Field Operations & Mandated Programs at National Grid, where she plays a pivotal role in driving strategic initiatives across Upstate New York. With a robust background in operations management and process improvement, Megan is adept at leveraging Six Sigma DMAIC methodology to enhance operational efficiency and streamline business processes. Her leadership extends to overseeing critical teams, including Damage Prevention, Dispatch, Corrosion, Leak Survey/Surveillance, and Meter Operations, ensuring that each unit operates cohesively to meet both financial and regulatory objectives.
Megan's expertise lies not only in optimizing day-to-day operations but also in fostering a culture of continuous improvement and innovation. By forging strong relationships across diverse teams and stakeholders, she effectively aligns organizational goals with legislative requirements, thereby enhancing customer experience and satisfaction. Her strategic vision is complemented by her proficiency in project portfolio management, allowing her to prioritize initiatives that deliver maximum value to the business.
In her current role, Megan is spearheading key projects that focus on enhancing safety protocols and compliance measures, which are critical in the gas utility sector. Her commitment to professional development and team empowerment has resulted in a highly motivated workforce that is equipped to tackle the challenges of an evolving industry. As she continues to navigate the complexities of gas operations, Megan remains dedicated to driving sustainable practices that not only meet current demands but also anticipate future needs in the energy landscape.
Director Gas Field Operations & Mandated Programs at National Grid in May 2023 to Present
Director of Account Maintenance and Operations at National Grid in May 2020 to May 2023
Director of Customer Delivery at National Grid in August 2016 to May 2020
Process Improvement Manager at National Grid in September 2013 to August 2016
Six Sigma Analyst at National Grid in September 2010 to September 2013
Contact Center Supervisor at National Grid in June 2008 to September 2010
Provider Services Supervisor at MVP Health Care in December 2006 to June 2008
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Able to add value to the business by using Six Sigma DMAIC methodology
Skilled at developing a process based culture to identify areas of opportunity t
Ability to recognize and understand company vision and apply its strategy to mee
Analysis
Business Process Improvement
Customer Satisfaction
Management
Process Improvement
Project Management
Six Sigma
Vendor Management
Business Process
Change Management
Performance Management
Strategy
Program Management
Stakeholder Management
Operations Management
Team Building
Leadership
Customer Experience
Contact Centers
Project Delivery
Business Strategy
Project Portfolio Management
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Discover more about National GridWhat is Megan Wheeler email address?
Email Megan Wheeler at [email protected]. This email is the most updated Megan Wheeler email found in 2026.
How to contact Megan Wheeler?
To contact Megan Wheeler send an email to [email protected]. (updated on November 04, 2024)
What company does Megan Wheeler work for?
Megan Wheeler works for National Grid
What is Megan Wheeler's role at National Grid?
Megan Wheeler is Director Gas Field Operations & Mandated Programs
What is Megan Wheeler's Phone Number?
Megan Wheeler's phone (212) ***-*405
Megan Wheeler Email Addresses
Megan Wheeler Phone Numbers
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