Megan Gill
Senior Director of Implementation & Contract Services at CharityEngine | Cincinnati, Ohio, United States
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Megan Gill serves as the Senior Director of Implementation & Contract Services at CharityEngine, where she leverages over 15 years of project management and leadership expertise to drive transformative initiatives within the non-profit sector. In her current role, Megan leads the onboarding process for new clients and oversees service add-on implementations for CharityEngine's SaaS CRM solutions, ensuring that each client receives tailored support that aligns with their unique organizational goals. Her commitment to enhancing customer experience is evident in her ability to cultivate strong relationships with clients, proactively addressing their needs and ensuring satisfaction throughout the implementation journey.
Megan's strategic acumen is further demonstrated through her development and refinement of standard operating procedures (SOPs) and policies, which are essential for maintaining service quality and consistency. By tracking and reporting on key performance indicators (KPIs), she ensures that her team meets and exceeds operational benchmarks, driving continuous improvement across all projects. Her leadership style fosters an inclusive culture, empowering high-performing teams to excel in their roles and contribute to the overall mission of CharityEngine.
With a solid foundation in software implementation, strategic planning, and budget management, Megan is adept at navigating the complexities of non-profit operations. Her expertise in product management and employee relations positions her as a pivotal figure in enhancing organizational effectiveness and delivering impactful solutions that resonate with clients and their communities. Through her innovative approach and unwavering dedication, Megan Gill continues to make significant strides in advancing the capabilities of non-profits, ultimately helping them achieve their missions more effectively.
Senior Director of Implementation & Contract Services at CharityEngine in August 2022 to Present
Senior Project Manager at CharityEngine in July 2021 to August 2022
Site Director at U.S. Bank in August 2017 to January 2021
Director Of Operations at Macy's in August 2014 to August 2017
Director Project Management at Macy's in February 2010 to August 2014
Contact Center Director at Macy's in July 2006 to February 2010
Operations Manager at Macy's in February 2003 to July 2006
Recruitment Manager at Macy's in February 2002 to February 2003
Project Manager at Macy's in June 2001 to February 2002
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Client Services
Software Implementation
Client Relations
Leadership
Project Management
Customer Experience Management
Customer Satisfaction
Strategic Planning
Customer Experience
Strategy
Business Analysis
Performance Management
Forecasting
Budgets
Retail
Call Centers
Call Center
Recruiting
Change Management
Product Development
Product Management
Business Process Improvement
Continuous Improvement
Project Planning
Virtual Teams
Budget Management
Data Analysis
Hiring
Microsoft Excel
Microsoft Office
Microsoft PowerPoint
Customer Service
Management
Cross-functional Team Leadership
Team Building
Coaching
Team Leadership
Employee Relations
Leadership Development
Time Management
Interviewing
Relationship Building
Public Speaking
Team Management
Process Improvement
Contact Center Management
IVR
CX
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Discover more about CharityEngineWhat is Megan Gill email address?
Email Megan Gill at [email protected] and [email protected]. This email is the most updated Megan Gill email found in 2026.
What is Megan Gill phone number?
Megan Gill phone number is +15134796825 and +16094626427.
How to contact Megan Gill?
To contact Megan Gill send an email to [email protected] or [email protected]. If you want to call Megan Gill try calling on +15134796825 and +16094626427. (updated on October 30, 2024)
What is Megan Gill net worth?
Megan Gill has an estimated net worth of $375,000 to $499,999
What company does Megan Gill work for?
Megan Gill works for CharityEngine
What is Megan Gill's role at CharityEngine?
Megan Gill is Senior Director of Implementation & Contract Services
What industry does Megan Gill work in?
Megan Gill works in the Software Development industry.
Megan Gill Email Addresses
Megan Gill Phone Numbers
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