Megan Delia
Vice President, Business Enablement at Master Electronics | Greater Phoenix Area
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Megan Delia serves as the Director of Business Enablement at Master Electronics, where she leverages her extensive experience in education and distribution to drive transformative initiatives that enhance operational efficiency and customer satisfaction. In her current role, Megan leads a dynamic team focused on critical areas such as project management, process improvement, product ownership, and effective communication strategies. Her commitment to fostering collaboration across departments has been instrumental in identifying and implementing innovative solutions that streamline workflows and optimize resource allocation.
One of Megan's key projects involves the integration of ITIL best practices within the organization, which has significantly improved service desk operations and incident management. By utilizing her expertise in system administration and disaster recovery, she has developed robust protocols that ensure business continuity and minimize downtime. Additionally, her proficiency in tools like Active Directory and SharePoint has enabled her team to enhance documentation processes and improve knowledge sharing across the organization.
Megan’s leadership style is characterized by her ability to inspire and empower her team, fostering an environment where creative problem-solving thrives. She is passionate about leveraging technology to drive process improvements, and her strategic vision has positioned Master Electronics to adapt swiftly to the ever-evolving landscape of the distribution industry. With a keen focus on aligning business objectives with customer needs, Megan continues to make a significant impact, ensuring that Master Electronics remains at the forefront of innovation and service excellence.
Vice President, Business Enablement at Master Electronics in October 2024 to Present
Director of Business Enablement at Master Electronics in April 2023 to October 2024
Senior Manager, Business Enablement at Master Electronics in January 2021 to April 2023
Manager, Information Services at Master Electronics in February 2019 to January 2021
Senior Manager, IT Operations at Dream Center Education Holdings, LLC in October 2017 to February 2019
Senior Manager, IT Operations at EDMC in February 2017 to October 2017
Service Desk Manager at EDMC in September 2013 to February 2017
Service Desk Supervisor at EDMC in October 2011 to August 2013
Service Desk Team Lead at EDMC in February 2011 to October 2011
Technical Support Team Lead at EDMC in February 2010 to February 2011
Technical Suport Rep at EDMC in December 2008 to January 2010
Senior Customer Service Agent at Verizon Wireless in May 2007 to October 2008
Customer Service Representative / New Hire Mentor at MTPCS, LLC DBA Cellular One in November 2005 to April 2007
Shift Manager at Handels Ice Cream in April 2002 to September 2005
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Strategic Planning
Strategy
Business Process Improvement
Problem Solving
Citrix
Change Management
Microsoft Office
Active Directory
Training
Heat Call Logging
Remedy Ticketing System
ITIL v3 Foundations Certified
Workforce Management
Call Center Operations
Wireless Networking
Cellular Communications
Troubleshooting
Technical Support
Call Center
ITIL
Leadership
Management
Computer Hardware
Service Desk
Process Improvement
Quality Assurance
Windows 7
Coaching
Customer Service
Help Desk Support
Team Leadership
Windows Server
XP
Lotus Notes
System Administration
Call Centers
SharePoint
Software Documentation
Disaster Recovery
Vendor Management
Analysis
IT Management
Project Management
Windows XP
Leadership Development
Information Technology
Staff Development
Higher Education
Team Building
Visio
IT Operations
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Discover more about Master ElectronicsWhat is Megan Delia email address?
Email Megan Delia at [email protected] and [email protected]. This email is the most updated Megan Delia email found in 2026.
What is Megan Delia phone number?
Megan Delia phone number is +14803164708 and +13303140852.
How to contact Megan Delia?
To contact Megan Delia send an email to [email protected] or [email protected]. If you want to call Megan Delia try calling on +14803164708 and +13303140852. (updated on October 29, 2024)
What is Megan Delia net worth?
Megan Delia has an estimated net worth of $2,500 to $24,999
What company does Megan Delia work for?
Megan Delia works for Master Electronics
What is Megan Delia's role at Master Electronics?
Megan Delia is Vice President, Business Enablement
What industry does Megan Delia work in?
Megan Delia works in the Appliances, Electrical, And Electronics Manufacturing industry.
Megan Delia Email Addresses
Megan Delia Phone Numbers
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