Medardo Quesada's Email Addresses & Phone Numbers

Experienced and knowledgeable Information Technology and Telecommunication Professional seeking to contribute training and acquired skills within an server backend administration and IT support role. Works well independently, or in a group setting providing all facets of computer IT support such as troubleshooting, installations, and maintenance. In-depth knowledge and understanding of numerous software packages and operating systems. Skilled...

Experienced and knowledgeable Information Technology and Telecommunication Professional seeking to contribute training and acquired skills within an server backend administration and IT support role. Works well independently, or in a group setting providing all facets of computer IT support such as troubleshooting, installations, and maintenance. In-depth knowledge and understanding of numerous software packages and operating systems. Skilled in providing Customer and End-User IT Support. Easily identify and resolve technical issues and concerns. Excellent communication and presentation capabilities.Technical Assistance Centre | Configuration and Support Engineer @ Installation, configuration,virtualisation(VMware) testing and implementation of IP-PBX system. VoWifi, VoIP, IP-Base stations, GSM/2G/3G/4G-LTE, IP-Dect Phones, IP-Duress Emergency Systems, Radio-Based TeleProtect-NurseCall paging systems.Creating datacentre and virtual machines on VMware Vcentre and configure to customers platform requirements (Microsoft Windows 2008/2012/Win7/Win8, Ubuntu Linux). From September 2014 to Present (1 year 2 months) Chippendale, NSW 2008Senior Site Engineer @ Data#3 provides technology services to commercial and community banks, health & pharmaceuticals, law & accounting firms in NSW and Australia wide. • Deployments of Windows 7/8 and applications using SCCM 2007/2010/2012 • Removes and installs laptops, servers and UPS from/into rack. • Implements start up test, UPS network connectivity test, web interface access test. • Provides backup and restore data from old server to new server •• Installation and configuration of new Cisco router and switch • Configures print queues ( passbook, receipt, document and local printers) • Installation and relocation of PC, Laptops, Monitors, and peripheral network attached assets (eg printers, scanners, routers & switches) • Performs file backup and restore operations on servers in accordance with client instructions • Break Fix issues in regards to cabling • Installation and monitoring of antivirus solutions on PC and Laptops • Prepare and implement system and security patches • Maintains technical documentation to required levels • Pack and unpack the equipment onsite • Perform Documentation and compliance procedures as requested Wipes data on disk before decommission and provides documentations • Performed diagnostics and troubleshooting of system issues on devices such as HP, Lenovo/IBM, Dell, documented help desk tickets/resolutions, and maintained equipment inventory lists. Achievements: Proactive approach and high level of customer service. From March 2012 to September 2014 (2 years 7 months) Australia-WideProject Engineer - System Engineering Consultant @ • Managed project schedules, system design, budget and deployment of a new system. • Planned and developed the deployment of Windows Server 2008 R2, virtualised Microsoft Dynamics ERP system integrated with MYOB accounting system and cloud. • Maintained project schedules, work breakdown structures (WBS), issue/decision logs, meeting summaries and status reports to ensure effective, ongoing communications across all team members. • Researched, recommended and implemented network enhancements that improved system reliability and performance. • Implemented tools, reports, charts and graphs for senior management to provide ongoing, at-a-glance summaries of project status and application prototype performance. • Collaborated effectively with project, product and program managers to ensure project deliverables remained on track and aligned with business goals and expectations. • Analysed product portfolio data to identify areas for improvement. From October 2012 to December 2012 (3 months) Sydney Area, AustraliaDiploma of Network Telecommunications Engineering, Telecommunications (CISCO) @ Abbey College From 2011 to 2012 Diploma of Information Technology, Computer/Information Technology Administration and Management @ Abbey College | Sydney, Australia From 2011 to 2012 BS Military Science, Electronics and Computers Engineering @ University of Alabama From 1985 to 1990 Bachelor of Science in Electronics and Communications Engineering, Bachelor Degree @ University of the East From 1980 to 1985 St Philomena's Academy From 1976 to 1980 Medardo Quesada is skilled in: Hardware, Routers, System Integration, IT Operations Management, Planning & Development, Deployment &..., Migration & Upgrades, Technical Analysis, Maintenance Management, Hyper-V, Citrix XenServer, VMware Workstation, VMware vSphere, CCNA, VMware Vcentre, IP PBX, IP-Dect, VoIP protocols SIP, VoWifi, IP-Base Stations, Meru, IP-Duress Emergency..., NurseCall, Integration, Servers, Windows Server, Cloud Computing, Disaster Recovery, Troubleshooting, Switches, System Deployment, Virtualization, Networking, Operating Systems, VMware