Meagan Carpenter
Senior Director, Customer Success at salesforce.com | Pittsburgh, Pennsylvania, United States
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Meagan Carpenter serves as the Senior Director of Customer Success at Salesforce.com, where she plays a pivotal role in ensuring customer satisfaction and platform adoption. With a robust background in customer management and retention, Meagan leverages her extensive expertise in cloud technologies and program management to drive impactful outcomes for her clients. Her responsibilities encompass overseeing the renewal process and fostering a deep understanding of the Salesforce ecosystem among users, ensuring they maximize the value of their investments.
In her current role, Meagan champions customer advocacy by implementing industry best practices and promoting the continuous evolution of Salesforce products and functionalities. She leads key projects that focus on enhancing customer engagement and streamlining electronic invoicing and payment processes, which are crucial for optimizing operational efficiency. Her functional expertise spans across sales, channel development, and contract negotiation, enabling her to forge strategic partnerships that align with customer goals.
Meagan's impressive array of Salesforce certifications—including Administrator, Advanced Administrator, Developer, and Sales and Service Cloud Consultant—underscores her commitment to professional growth and her deep understanding of the platform. Her leadership in change management initiatives empowers teams to adapt to new technologies and processes seamlessly, ultimately driving customer success. With a keen focus on business process improvement and vendor management, Meagan Carpenter is dedicated to transforming the customer experience and ensuring that every client achieves their desired outcomes with Salesforce.
Senior Director, Customer Success at salesforce.com in January 2013 to Present
Customer Engagement Executive at Ariba - an SAP Company in October 2011 to January 2013
Director Customer Success Management at Ariba - an SAP Company in December 2003 to October 2011
Sales Executive and Channel Manager at eOne Global, Billingzone in January 2000 to January 2003
Management Consultant at PricewaterhouseCoopers in January 1998 to January 2001
Assistant Vice President at Dollar Bank in June 1988 to May 1998
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Team Management
Financial Services
Business Process Design
Driving business value
Sales Processes
Customer Engagement
Customer Success
Account Management
Payments
Banking
SaaS
Business Process Improvement
Customer Retention
Contract Negotiation
P2P
E-commerce
Presenter
Vendor Management
Invoice Processing
Relationship Management
Cloud Computing
Salesforce.com
Solution Selling
Enterprise Software
Strategic Sourcing
CRM
Program Management
Cross-functional Team Leadership
Strategy
Product Management
Management
Integration
Leadership
Business Development
Sales Operations
Project Management
Change Management
Business Planning
P&L Management
Outsourcing
Executive Management
Professional Services
Analysis
Strategic Partnerships
Training
Start-ups
Business Process
Consulting
Sales
Business Analysis
Customer Relationship Management (CRM)
Software as a Service (SaaS)
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Discover more about salesforce.comWhat is Meagan Carpenter email address?
Email Meagan Carpenter at [email protected] and [email protected]. This email is the most updated Meagan Carpenter email found in 2026.
What is Meagan Carpenter phone number?
Meagan Carpenter phone number is +15105863806 and +14155364634.
How to contact Meagan Carpenter?
To contact Meagan Carpenter send an email to [email protected] or [email protected]. If you want to call Meagan Carpenter try calling on +15105863806 and +14155364634. (updated on October 24, 2024)
What is Meagan Carpenter net worth?
Meagan Carpenter has an estimated net worth of $750,000 to $999,999
What company does Meagan Carpenter work for?
Meagan Carpenter works for salesforce.com
What is Meagan Carpenter's role at salesforce.com?
Meagan Carpenter is Senior Director, Customer Success
What industry does Meagan Carpenter work in?
Meagan Carpenter works in the Software Development industry.
Meagan Carpenter Email Addresses
Meagan Carpenter Phone Numbers
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