Max Chia
CTA - Certified Tourism Ambassador at San Antonio Hotel & Lodging Association | Knoxville, Tennessee, United States
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Max Chia is a dynamic and results-driven hospitality professional currently serving as a Certified Tourism Ambassador (CTA) at the San Antonio Hotel & Lodging Association. In this pivotal role, Max leverages his extensive expertise in corporate sales, revenue management, and operations to enhance the guest experience and drive sustainable growth within the local tourism sector. With a keen focus on balancing guest satisfaction with revenue and yield management, he plays a crucial role in ensuring that the hospitality industry in San Antonio thrives amid a competitive landscape.
Max is deeply committed to the principle that "Good Service is Good for Business." He understands that the San Antonio hospitality industry is a significant economic driver, accounting for one out of every eight jobs in the metro area and generating an impressive $12 billion annually. This insight fuels his passion for fostering a culture of exceptional service among local businesses, which is essential for maintaining the city's reputation as a premier tourist destination.
Key projects under Max's leadership include initiatives aimed at enhancing team building and operational efficiency within member establishments. He actively coaches hospitality teams on best practices in customer service, budgeting, and catering, ensuring that they are well-equipped to meet the diverse needs of visitors. His proficiency in purchasing and pre-opening strategies further contributes to the successful launch and ongoing management of hospitality venues, reinforcing the importance of quality and consistency in the guest experience.
Max's dedication to the hospitality industry, combined with his strategic approach to revenue management and operations, positions him as a vital asset to the San Antonio Hotel & Lodging Association and the broader tourism community. His efforts not only enhance the profitability of local businesses but also enrich the overall visitor experience, making San Antonio a welcoming and vibrant destination for travelers from around the globe.
CTA - Certified Tourism Ambassador at San Antonio Hotel & Lodging Association in February 2012 to Present
Director of Sales & Marketing at Red Roof Inn in May 2018 to Present
Member of the Board of Advisors at Tennessee Hospitality & Tourism Association in January 2019 to Present
Board Member at Greater Knoxville Hospitality Association in July 2018 to Present
General Manager at HEI Hotels & Resorts-Aloft by the Galleria Houston in April 2013 to April 2018
Member Board of Directors at San Antonio Hotel & Lodging Association in January 2010 to March 2013
General Manager, IV Red Roof Inn San Antonio Downtown-Riverwalk at Westmont Hospitality Group in June 2010 to February 2013
General Manager, IV Red Roof Inn Seattle International Airport at Red Roof Inn in June 2008 to June 2010
General Manager, IV Red Roof Inn San Antonio Downtown-Riverwalk at Westmont Hospitality Group in June 2006 to June 2008
General Manager, III Red Roof Inn DFW International Airport at Accor in April 2004 to June 2006
General Manager, II William P. Hobby International Airport at Accor in March 2003 to April 2004
General Manager at Accor in February 2002 to March 2003
Area Operations Manager at US Shoe Corporation in March 1990 to February 1992
Boatswains Mate 2nd Class at US Navy in January 1983 to January 1987
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Quality Assurance
Yield Management
Customer Relations
Customer Service
Customer Satisfaction
Business Strategy
Negotiation
Inventory Management
Team Building
Marketing Strategy
Strategic Planning
Business Planning
Operations Management
Hospitality Management
Team Leadership
Coaching
Hotel Management
Budgets
Revenue Analysis
Hospitality
Hospitality Industry
Property Management Systems
Revenue Management
Customer Negotiations
Budgeting
Business Analysis
Training
Leadership
Restaurants
Tourism
Hotels
Management
Food
Micros
Revenue Forecasting
Food
Front Office
Marketing
Food & Beverage
Pre-opening
Income Statement
P&L
Catering
Lodging
Resorts
MICROS
Opening Hotels
F%26b Operations
F%26b Management
Certified Hotel Administrator
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Discover more about San Antonio Hotel & Lodging AssociationWhat is Max Chia email address?
Email Max Chia at [email protected]. This email is the most updated Max Chia email found in 2026.
How to contact Max Chia?
To contact Max Chia send an email to [email protected].
What company does Max Chia work for?
Max Chia works for San Antonio Hotel & Lodging Association
What is Max Chia's role at San Antonio Hotel & Lodging Association?
Max Chia is CTA - Certified Tourism Ambassador
What is Max Chia's Phone Number?
Max Chia's phone (901) ***-*405
What industry does Max Chia work in?
Max Chia works in the Hospitality industry.
Max Chia Email Addresses
Max Chia Phone Numbers
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