Max Broich

Max Broich is a seasoned professional in the restaurant industry, currently serving as the Restaurant General Manager at Rise Bagel. With over 15 years of experience, Max has cultivated a robust skill set that encompasses leadership, operational efficiency, and team development. His entrepreneurial spirit is evident from his previous venture, where he successfully owned and operated a restaurant for 11 years, honing his ability to navigate the complexities of the food service landscape.

At Rise Bagel, Max plays a pivotal role in upholding the establishment's high service standards and practices, ensuring that every customer receives an exceptional dining experience. He leads production and prep work with a keen eye for quality, while also onboarding and mentoring new employees to foster a cohesive and motivated team. His commitment to employee development not only boosts morale but also enhances overall performance, creating a positive work environment that translates into superior customer service.

Max's expertise extends to operational management, where he skillfully creates staff schedules and maintains labor percentages to optimize productivity. He is dedicated to implementing operational efficiencies that streamline processes and reduce costs, all while maintaining the quality that Rise Bagel is known for. Additionally, he oversees inventory management and routine equipment maintenance, ensuring that the restaurant runs smoothly and efficiently.

With strong interpersonal skills and a deep understanding of customer relationship management (CRM), Max is adept at building lasting relationships with both staff and patrons. His computer literacy further supports his ability to leverage technology in enhancing operational workflows and customer engagement. As a passionate leader, Max Broich continues to drive Rise Bagel toward success, embodying the values of quality, service, and community.