Maureen Carroll
Principal Customer Success Manager, Strategic Accounts at Onshape, a PTC Business | Greater Boston
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Maureen Carroll serves as the Principal Customer Success Manager for Strategic Accounts at Onshape, a PTC Business, where she leverages over 20 years of experience to foster robust client relationships and drive exceptional customer satisfaction. In her current role, Maureen is dedicated to understanding the unique needs of each organization she partners with, ensuring that they fully recognize and harness the value of Onshape's cloud-based CAD platform. Her passion for Voice of the Customer initiatives enables her to gather critical insights that inform strategic recommendations, helping clients optimize their workflows and enhance operational efficiency.
Maureen's expertise in Customer Relationship Management (CRM) and enterprise software allows her to navigate complex environments and collaborate cross-functionally with various stakeholders, including product development, sales, and support teams. By implementing tailored strategies and operational initiatives, she ensures that clients not only achieve their immediate goals but also realize long-term value from their investments. Her proficiency in the Software Development Life Cycle (SDLC) and integration processes further enhances her ability to drive impactful outcomes for her clients.
Key projects under Maureen's leadership have included the successful rollout of customized training programs and the development of best practices that empower clients to maximize their use of Onshape's features. Through her commitment to continuous improvement and customer advocacy, Maureen plays a pivotal role in transforming client experiences, ultimately contributing to Onshape's reputation as a leader in the CAD industry. Her strategic vision and dedication to client success make her an invaluable asset to both her clients and the Onshape team.
Principal Customer Success Manager, Strategic Accounts at Onshape, a PTC Business in May 2021 to Present
Managing Strategic Account Executive at Casenet, LLC in September 2019 to January 2021
Strategic Account Executive at Casenet, LLC in April 2017 to January 2021
Senior Account Executive- Healthcare Vertical at Digital Intelligence Systems, LLC (DISYS) in July 2015 to April 2017
National Account Executive- Dedicated Cigna Team at Celerity in May 2008 to July 2015
Consultant Relationship Management at Celerity in February 2005 to May 2008
Recruiter at Winter Wyman in June 1997 to July 2004
Recruiter at Winter Wyman in June 1997 to July 2004
recruiter at Winter Wyman in January 1997 to January 2004
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Customer Experience
Strategic Partnerships
Leadership Development
Customer Satisfaction
Client Relations
Strategic Thinking
Customer Relationship Management (CRM)
Enterprise Software
Leadership
Strategy
CRM
Vendor Management
SDLC
Sales
Technical Recruiting
Information Technology
Integration
Internet Recruiting
Program Management
Talent Acquisition
Recruiting
Outsourcing
Resource Management
Software Development Life Cycle (SDLC)
Sales Process
Applicant Tracking Systems
Management
Cross-functional Team Leadership
Team Leadership
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What is Maureen Carroll email address?
Email Maureen Carroll at [email protected]. This email is the most updated Maureen Carroll email found in 2026.
What is Maureen Carroll phone number?
Maureen Carroll phone number is +15086475177.
How to contact Maureen Carroll?
To contact Maureen Carroll send an email to [email protected]. If you want to call Maureen Carroll try calling on +15086475177. (updated on November 04, 2024)
What company does Maureen Carroll work for?
Maureen Carroll works for Onshape, a PTC Business
What is Maureen Carroll's role at Onshape, a PTC Business?
Maureen Carroll is Principal Customer Success Manager, Strategic Accounts
What industry does Maureen Carroll work in?
Maureen Carroll works in the Software Development industry.
Maureen Carroll Email Addresses
Maureen Carroll Phone Numbers
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