Maureen Borrell
Director Passenger Service at Air General Traveler Services | Bronx, New York, United States
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Maureen Borrell serves as the Director of Passenger Service at Air General Traveler Services, where she leverages her extensive experience in the airline and hospitality sectors to drive exceptional customer experiences. With a strong focus on business transformation, Maureen is responsible for the strategic management and delivery of passenger services, ensuring that Air General's Premium Meet and Greet Service stands out across the USA. Her leadership is pivotal in fostering a culture of excellence among her team, empowering them to provide unparalleled service to travelers.
Under Maureen's guidance, Air General has embarked on several key projects aimed at enhancing operational efficiency and customer satisfaction. She has implemented process improvement initiatives that streamline service delivery, ensuring that every interaction with customers is seamless and memorable. Her expertise in stakeholder management allows her to effectively collaborate with various industry partners, ensuring that Air General remains at the forefront of the evolving travel landscape.
Maureen's background in civil aviation and aircraft maintenance complements her strategic vision, enabling her to navigate complex operational challenges with ease. As the company looks to expand its footprint within the hospitality industry, Maureen's insights into performance management and charter services will be instrumental in driving growth and innovation. Her action-oriented approach and commitment to excellence make her a key asset to Air General, as she continues to shape the future of passenger services in an increasingly competitive market.
Director Passenger Service at Air General Traveler Services in May 2023 to Present
Vice President, Airports and Infrastructure, oneworld Alliance at oneworld Alliance in May 2021 to May 2023
Director, Customer Service Delivery & Strategy, North America & Asia Pacific at British Airways in February 2014 to June 2022
Head of JFK International Airport, Terminal 7 at British Airways in March 2010 to March 2014
Director, Specialist Operations & Business Transformation at British Airways in June 2005 to June 2009
Business Strategy Manager at British Airways in April 2002 to May 2005
Service Delivery Manager, CDG, Paris at British Airways in December 1999 to June 2002
Customer Service Manager, Heathrow, Terminal 1 at British Airways in July 1997 to November 1999
Commericial Management roles in Call Centers and Sales at British Airways in January 1989 to January 1997
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Customer Experience
Customer Service
People Management
Business Strategy
Airlines
Aviation
Commercial Aviation
Flights
Aircraft
Aircraft Maintenance
Operations Management
Revenue Analysis
Aerospace
Airport Management
Change Management
Civil Aviation
Transportation
Stakeholder Management
Program Management
Ground Handling
Process Improvement
Performance Management
IATA
Project Management
Project Delivery
Amadeus
Management
Travel Management
Team Management
Airline Management
Business Transformation
Project Portfolio Management
Service Delivery
Strategy
Flight Safety
Charter
Leadership
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Discover more about Air General Traveler ServicesWhat is Maureen Borrell email address?
Email Maureen Borrell at [email protected]. This email is the most updated Maureen Borrell email found in 2026.
How to contact Maureen Borrell?
To contact Maureen Borrell send an email to [email protected]. (updated on October 31, 2024)
What company does Maureen Borrell work for?
Maureen Borrell works for Air General Traveler Services
What is Maureen Borrell's role at Air General Traveler Services?
Maureen Borrell is Director Passenger Service
What is Maureen Borrell's Phone Number?
Maureen Borrell's phone (212) ***-*205
What industry does Maureen Borrell work in?
Maureen Borrell works in the Airlines And Aviation industry.
Maureen Borrell Email Addresses
Maureen Borrell Phone Numbers
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