Matthew Malm
Vice President Marketing Technology at Mutual of America | Queens County, New York, United States
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Matthew Malm is a seasoned Marketing Technology Executive at Mutual of America, where he leverages his extensive expertise in CRM platforms to drive significant returns on investment. Currently serving as Vice President of Marketing Technology, Matthew is at the forefront of optimizing the company’s Salesforce ecosystem, which encompasses Service Cloud, Sales Cloud, and Financial Services Cloud. His strategic focus is on maximizing the ROI from these platforms by implementing robust KPI monitoring systems tailored for sales representatives.
Matthew has successfully led two organization-wide CRM implementations—SageCRM (on-premise) and Salesforce (SaaS)—demonstrating his proficiency in data migration, CRM integration, and business workflows. His leadership in these projects has not only streamlined operations but also enhanced data governance and marketing analytics capabilities across the organization. By fostering a culture of creative problem-solving and process improvement, he empowers teams to harness the full potential of their CRM tools, ensuring that data-driven decisions lead to measurable business outcomes.
In addition to his technical skills, including expertise in Microsoft SQL Server, Matthew is adept at navigating the complexities of marketing technology landscapes. His commitment to continuous improvement and innovation positions him as a key player in driving Mutual of America’s marketing technology strategy forward, ultimately enhancing customer engagement and satisfaction. As he continues to explore new avenues for growth and efficiency, Matthew remains dedicated to aligning technology initiatives with the company’s broader business objectives, ensuring that Mutual of America remains at the cutting edge of the financial services industry.
Vice President Marketing Technology at Mutual of America in March 2019 to Present
2nd Vice-President, Marketing at Mutual of America in March 2011 to March 2019
Senior Manager, Marketing Division at Mutual of America in April 2004 to March 2011
Claims Support Authorizer at Mutual of America in April 2002 to April 2004
Civil Engineer at Mueser Rutledge Consulting Engineers in January 2001 to April 2002
Civil Engineer at Yonkers Contracting Company, Inc. in June 2000 to January 2001
Data Entry at Elias Sports Bureau, Inc. in June 1996 to June 2000
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Salesforce Sales Cloud
Salesforce Service Cloud
CRM
Access
Databases
Sales
Analysis
Data Analysis
Business Analysis
Marketing
Financial Services
Insurance
Investments
Customer Relationship Management (CRM)
Business Process
Business Process Improvement
Data Migration
Data Management
Marketing Strategy
Project Management
Sales Enablement
Software Development Life Cycle (SDLC)
SQL
Microsoft SQL Server
Visual Basic
JavaScript
Microsoft Access
Salesforce.com
Salesforce Lightning
Software as a Service (SaaS)
Management
Customer Service
Creative Problem Solving
Leadership
Presentations
Sage CRM
CRM databases
Workflow Management
CRM Integration
Business Workflows
Customer Segmentation Strategy
Salesforce.com Administration
Salesforce Training
Salesforce.com Implementation
Marketing Automation
Data Governance
Marketing Analytics
Process Improvement
Workflow
Salesforce.com Financial Services Cloud (FSC)
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Discover more about Mutual of AmericaWhat is Matthew Malm email address?
Email Matthew Malm at [email protected] and [email protected]. This email is the most updated Matthew Malm email found in 2026.
What is Matthew Malm phone number?
Matthew Malm phone number is +16462696764 and +12122241732.
How to contact Matthew Malm?
To contact Matthew Malm send an email to [email protected] or [email protected]. If you want to call Matthew Malm try calling on +16462696764 and +12122241732.
What company does Matthew Malm work for?
Matthew Malm works for Mutual of America
What is Matthew Malm's role at Mutual of America?
Matthew Malm is Vice President Marketing Technology
What industry does Matthew Malm work in?
Matthew Malm works in the Financial Services industry.
Matthew Malm Email Addresses
Matthew Malm Phone Numbers
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