Matthew Carpenter
Director of Inventory Data Services at J.D. Power | Blue Point, New York, United States
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As the Director of Inventory Data Services at J.D. Power, Matthew Carpenter is at the forefront of transforming how inventory data is leveraged within the automotive industry. With over 12 years of experience, he has honed his expertise in product portfolio management, focusing on driving growth and operational efficiency. Matthew's current role involves overseeing a range of key projects aimed at enhancing data accuracy and accessibility, which are critical for informed decision-making in a rapidly evolving market.
One of his notable contributions has been the establishment of a robust operational framework for the Inventory Data Services department. This initiative not only streamlined processes but also improved customer satisfaction by ensuring that clients receive timely and accurate inventory insights. Matthew's leadership in the Inventory Command Center from its inception has been instrumental in the evolution of data management practices, enabling the organization to better respond to market demands and client needs.
His skill set encompasses a wide array of competencies, including API integration, business process management, and project planning. Matthew is adept at utilizing ticketing systems to enhance customer service management, ensuring that client issues are resolved efficiently. His strategic approach to account management and hiring has fostered a collaborative team environment that prioritizes innovation and excellence. As he continues to identify opportunities for improvement, Matthew Carpenter remains committed to delivering exceptional value to J.D. Power and its clients, solidifying his reputation as a leader in the automotive data services landscape.
Director of Inventory Data Services at J.D. Power in June 2020 to Present
Product Portfolio Director of Inventory Data Services at J.D. Power in April 2023 to Present
Director Of Operations at Inventory Command Center in January 2016 to June 2020
Customer Service Representative at Nexteppe in January 2011 to January 2016
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API
Communication
Customer Satisfaction
Product Knowledge
Process Improvement
Business Process Management
Project Planning
Project Management
Automotive
Customer Support
inventory feed
Customer Service Management
Ticketing Systems
Employee Training
Team Leadership
Business Process Improvement
Automotive Industry
Customer Service Operations
Account Management
Operations Management
Online Inventory Management
Hiring
Training & Development
Data Feeds
Quality Assurance
Organizational Development
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Discover more about J.D. PowerWhat is Matthew Carpenter email address?
Email Matthew Carpenter at [email protected]. This email is the most updated Matthew Carpenter email found in 2026.
How to contact Matthew Carpenter?
To contact Matthew Carpenter send an email to [email protected]. (updated on October 30, 2024)
What company does Matthew Carpenter work for?
Matthew Carpenter works for J.D. Power
What is Matthew Carpenter's role at J.D. Power?
Matthew Carpenter is Director of Inventory Data Services
What is Matthew Carpenter's Phone Number?
Matthew Carpenter's phone (212) ***-*292
What industry does Matthew Carpenter work in?
Matthew Carpenter works in the Technology, Information And Internet industry.
Matthew Carpenter Email Addresses
Matthew Carpenter Phone Numbers
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