Matt Wright
Client Services Manager at Cisco | Westfield, Indiana, United States
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Matt Wright is an accomplished Client Services Manager at Cisco, where he leverages his extensive experience in sales and customer service across the IT and healthcare sectors to drive impactful results. With a keen focus on the mid-market segment, Matt plays a pivotal role in supporting sales teams across various regions, ensuring that they meet and exceed their sales targets. His expertise in solution selling and account management enables him to effectively identify customer needs, bridging the gap between technical teams and clients to deliver tailored solutions that enhance customer satisfaction.
In his current role, Matt is instrumental in driving new service sales and managing service contract renewals, with a particular emphasis on upselling premium services and incentivizing multiyear agreements. His ability to analyze sales opportunities strategically allows him to mitigate potential issues proactively, often proposing innovative alternatives that align with customer goals. Matt's proficiency in Salesforce.com and his strong background in telecommunications, particularly in VoIP and unified communications, equip him with the tools necessary to navigate complex inquiries and provide timely resolutions.
Beyond his sales acumen, Matt is dedicated to fostering a culture of continuous improvement within his team. He regularly conducts training sessions to empower colleagues with the knowledge and skills needed to excel in their roles. His commitment to professional development, combined with his strong business development skills, positions him as a key contributor to Cisco’s success in the competitive computer networking industry. With a passion for enhancing customer experiences and driving business growth, Matt Wright exemplifies the qualities of a dynamic leader in client services.
Client Services Manager at Cisco in November 2014 to Present
Board Member at Greater Indy Habitat for Humanity in January 2023 to Present
Client Service Consultant at Cisco in June 2013 to November 2014
Customer Service Specialist at Cisco in October 2010 to May 2013
Customer Service Escalation Manager at Cisco in February 2007 to October 2010
Sales Representative at Connetics Corporation in July 2006 to January 2007
Signal Site Chief / E-6 Staff Sergeant at US Army in January 2005 to June 2006
Sales Representative at Stiefel Laboratories, Inc in August 2003 to June 2006
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Customer Service
Sales
Managed Services
Unified Communications
Salesforce.com
Strategic Planning
VoIP
Cloud Computing
Data Center
Telecommunications
Solution Selling
Windows Server
Cisco Technologies
Microsoft Office
Account Management
Cross-functional Team Leadership
Program Management
Troubleshooting
Marketing
Networking
Vendor Management
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Discover more about CiscoWhat is Matt Wright email address?
Email Matt Wright at [email protected] and [email protected]. This email is the most updated Matt Wright email found in 2026.
What is Matt Wright phone number?
Matt Wright phone number is +19197109026.
How to contact Matt Wright?
To contact Matt Wright send an email to [email protected] or [email protected]. If you want to call Matt Wright try calling on +19197109026. (updated on October 29, 2024)
What company does Matt Wright work for?
Matt Wright works for Cisco
What is Matt Wright's role at Cisco?
Matt Wright is Client Services Manager
What industry does Matt Wright work in?
Matt Wright works in the Non-Profit Organizations industry.
Matt Wright Email Addresses
Matt Wright Phone Numbers
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