Matthew Vella is an Enterprise Software / SaaS professional and a Renewals expert based in the San Francisco Bay Area. Responsible for protecting and increasing annual client recurring revenue, through consultative client interactions with the goal of ensuring that clients are deriving maximum value from their existing investment. Specialties: Sales, Software Licensing and Support Agreements, Contract Negotiation, Customer Service, Support Services Sales and Strategy, Renewals, Customer Retention and Loyalty, Client Satisfaction, Account Management, Team Leadership and Development

Senior Renewals Account Executive @ Box is the industry leading cloud-based content management and collaboration platform for the Enterprise. From 2015 to Present (less than a year) San Francisco Bay AreaManager, Account Management and Renewals @ Direct the Renewals Program for FirstRain. Built and implemented original renewals process. • 2014: Quota Achievement - Q2 - 100%, Q3 - 109%, Q4 - 103% • 2015: Q1 - 101%, Q2 - 100% FirstRain's cross-platform solutions provide business professionals with analytics tuned to their specific company strategy and allow them to deeply understand the continuously changing business dynamics of their target markets. • Operating as the primary business arm directing the global renewals business for FirstRain. • Create/implement/drive Renewals program across Customer Success, Customer Engagement and Sales organizations. From 2014 to 2015 (1 year) San Francisco Bay AreaPrincipal Renewals Manager @ Principal within Salesforce Marketing Cloud responsible for Renewals in the West region and APAC. • 112+% quota achievement 2013 • Responsible for managing and renewing $20M annually consisting of the world’s largest brands • Migrate 90% of legacy customer base to new SFDC Marketing Cloud pricing and packaging Salesforce Marketing Cloud is the world's only unified social marketing suite, helping your organization create compelling social presences, amplify your content, track campaign ROI and ultimately drive real business results. Marketing Cloud allows you to make better decisions in marketing, sales and service, decisions that will impact your bottom line. We empower brands to turn insights into action, and connections into Customers for Life™. From 2013 to 2013 (less than a year) San Francisco Bay AreaManager, Global Renewals @ Managed Global Renewals for Yammer. • Earned trip to Yammer’s first inaugural Club trip for 150% quota achievement in 2011 • Successfully implemented the initial Renewal process at Yammer • Manage a recurring revenue pipeline of $10M annually The Enterprise Social Network: Yammer is revolutionizing internal corporate communications by bringing together all of a company’s employees inside a private and secure enterprise social network. Although Yammer is as easy to use as consumer products like Facebook or Twitter, it’s enterprise-grade software is built from the ground up to drive business objectives. From 2011 to 2013 (2 years) San Francisco Bay AreaSenior Renewals Manager @ • 2010: Top Sales Performer – Q2, Q3, Q4 • 2010: Chairmen’s Council • 2009: Top Sales Performer – Q1, Q2, Q3, Q4 • Negotiated software licensing/maintenance contracts of $1M+ with C-level executives Since 1983, Advent has been providing portfolio management and accounting systems, straight through processing, trade order management software and research management software and services to the world's leading financial professionals. Advent is the industry standard investment management software for asset managers, hedge funds, fund administrators, prime brokers, family offices, and wealth managers. From 2006 to 2011 (5 years) San Francisco Bay AreaRenewals Manager @ • 2008: Top Sales Performer – Q1, Q2, Q3 • 2008: Promoted to Senior Renewals Manager – Q2 • 2008: Above and Beyond Award – Q1, Prof. Services/Renewals Outstanding Achiever Top contributor on high performing experienced Renewals team. Consistently achieved over 95% renewal rate. Responsible for $15M+ annually in recurring revenue from service and support contract renewals. From 2006 to 2008 (2 years) San Francisco Bay AreaRenewals Representative @ • 2006: Achieved 125%+ of quote – Q1 • 2005: Achieved 100%+ of quota – Q2, Q3, Q4 • Responsible for overall territory quota of $10M+ annually Founded in 1999, ServiceSource is the leader in service performance management. We grow service share by increasing the number of customers you have a services relationship with and increasing the amount of dollars they spend on these services each year. We help clients such as Adobe, Alcatel, Borland, GE Healthcare, and Sun Microsystems get every renewal and service dollar available from their most important asset: their current customers. From 2005 to 2006 (1 year) San Francisco Bay AreaSales Advisor @ • Demonstrate consistent sales close rate of over 70% • Source, qualify, up-sell and manage leads throughout the entirety of the lead lifespan • Introduction to e-commerce, internet sales, and online retail Start-up, on-consignment merchandiser functioned as an affiliate to eBay. Revenue was generated through the facilitation of the eBay auction experience. Introduction to e-commerce, internet sales, and online retail. Closed in February 2005. From 2004 to 2005 (1 year) San Francisco Bay Area

Bachelor of Arts (B.A.) @ University of California, Davis From 1998 to 2002 Bishop O'Dowd High School From 1994 to 1998