Matt Hicks
Deposit Products & Member Insights; Vice President at First Tech Federal Credit Union | Portland, Oregon Metropolitan Area
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As the Vice President of Deposit Products & Member Insights at First Tech Federal Credit Union, Matt Hicks brings over 15 years of extensive experience in financial services, specializing in the strategic development and management of deposit portfolios. In his current role, he oversees a robust $10 billion deposit portfolio, which encompasses a diverse range of products, including checking accounts, money market accounts, and certificates of deposit (CDs). Matt is committed to driving sustained double-digit annual growth while maintaining a keen focus on operational efficiency and member retention. His strategic planning capabilities enable him to create relevant and sustainable products that resonate with members’ evolving needs.
Matt's expertise in market planning and business intelligence allows him to leverage data-driven insights to inform product development and enhance member experiences. He employs key performance indicators (KPIs) to measure success and identify opportunities for improvement, ensuring that First Tech remains competitive in a rapidly changing financial landscape. His proficiency in change management and technology integration further empowers his team to adapt to emerging trends and member expectations.
Key projects under Matt's leadership include the launch of innovative deposit products tailored to specific member segments, as well as initiatives aimed at enhancing digital banking experiences. By fostering a culture of collaboration and continuous improvement, Matt not only drives portfolio growth but also strengthens member relationships, positioning First Tech Federal Credit Union as a leader in the industry. His analytical skills and tactical approach to business processes ensure that the organization remains agile and responsive to market demands, ultimately contributing to the credit union's long-term success.
Deposit Products & Member Insights; Vice President at First Tech Federal Credit Union in October 2019 to Present
Deposit Products Sr. Director at First Tech Federal Credit Union in July 2018 to October 2019
Business Support Director at First Tech Federal Credit Union in August 2016 to July 2018
Member Experience Program Manager at First Tech Federal Credit Union in August 2015 to August 2016
Senior Intelligence & Reporting Manager at Bank of America in June 2014 to August 2015
Senior Crime & Intelligence Analyst at Bank of America in February 2012 to June 2014
Crime Analyst at LAPD in June 2006 to February 2012
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Market Planning
Sales Strategy
Business Analysis
Product Development
Business Planning
Presentations
Product Marketing
Executive Leadership
Annual Planning
Key Performance Indicators
Organization Skills
Operational Strategy
Presentation Skills
Lean Six Sigma
Banking
Business Development
Business Strategy
Strategic Planning
Leadership
Analysis
Project Management
Business Process Improvement
Risk Management
Intelligence Analysis
Physical Security
Reporting & Analysis
Data Analysis
Business Process Design
Six Sigma
Change Management
Analytical Skills
Technology Integration
Process Automation
Product Management
Tactics
User Experience (UX)
Program Management
Business Process
Business Intelligence (BI)
Operational Risk
Strategy
Public Speaking
Organizational Leadership
Cross-functional Team Leadership
Strategic Leadership
Information Systems Project Management
Operational Analysis
Predictive Analytics
Prioritize Workload
Operational Efficiency
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Discover more about First Tech Federal Credit UnionWhat is Matt Hicks email address?
Email Matt Hicks at [email protected]. This email is the most updated Matt Hicks email found in 2026.
What is Matt Hicks phone number?
Matt Hicks phone number is +15033504676.
How to contact Matt Hicks?
To contact Matt Hicks send an email to [email protected]. If you want to call Matt Hicks try calling on +15033504676.
What company does Matt Hicks work for?
Matt Hicks works for First Tech Federal Credit Union
What is Matt Hicks's role at First Tech Federal Credit Union?
Matt Hicks is Deposit Products & Member Insights; Vice President
What industry does Matt Hicks work in?
Matt Hicks works in the Financial Services industry.
Matt Hicks Email Addresses
Matt Hicks Phone Numbers
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