Mary Grant
Sales/Customer Service Manager at BlueTech Global | Macomb Township, Michigan, United States
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Mary Grant serves as the Customer Service Manager at Tianhai Electric North America, where she plays a pivotal role in ensuring exceptional service delivery and operational efficiency within the organization. With a strong focus on team leadership, Mary directly oversees a dedicated team of Customer Service Representatives and the Sort/Rework Team, fostering an environment of collaboration and continuous improvement. Her expertise in manufacturing and human resources enables her to effectively manage personnel, ensuring that each team member is equipped with the skills and knowledge necessary to meet customer demands.
In her current role, Mary is responsible for monitoring and maintaining acceptable inventory levels for each part, a critical function that supports the seamless flow of operations and enhances customer satisfaction. She develops and implements order management procedures that streamline processes, reduce lead times, and improve overall service quality. By receiving, reviewing, and communicating customer releasing requirements, Mary ensures that customer orders are fulfilled accurately and promptly, reinforcing the company’s commitment to excellence in customer service.
Mary’s proficiency in process improvement and her keen understanding of the automotive industry allow her to identify opportunities for enhancing operational workflows. Her strong communication skills facilitate effective interactions with both internal teams and external customers, ensuring that all stakeholders are aligned and informed. Through her leadership and strategic approach, Mary Grant not only drives team performance but also contributes significantly to the overall success of Tianhai Electric North America, positioning the company as a leader in customer service excellence within the manufacturing sector.
Sales/Customer Service Manager at BlueTech Global in February 2025 to Present
Sales Manager at Angstrom Electric in August 2022 to February 2025
Customer Service Director at Tianhai Electric North America in January 2018 to January 2022
Customer Service Manager at Tianhai Electric North America in January 1984 to January 2022
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Team Leadership
Manufacturing
Customer Satisfaction
Human Resources
Management
Continuous Improvement
Customer Service
Communication
Process Improvement
Automotive
Team Building
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What is Mary Grant email address?
Email Mary Grant at [email protected]. This email is the most updated Mary Grant email found in 2026.
What is Mary Grant phone number?
Mary Grant phone number is +12489612003.
How to contact Mary Grant?
To contact Mary Grant send an email to [email protected]. If you want to call Mary Grant try calling on +12489612003. (updated on November 05, 2024)
What company does Mary Grant work for?
Mary Grant works for BlueTech Global
What is Mary Grant's role at BlueTech Global?
Mary Grant is Sales/Customer Service Manager
Mary Grant Email Addresses
Mary Grant Phone Numbers
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