Marta Fernandez
Senior Strategy & Operations Advisor at Mumzworld.com | Dubai, United Arab Emirates
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Marta Fernandez serves as the Group Chief Operations Officer (COO) at Jumia Group, where she leverages her extensive 25-year background in operations, change management, and digital transformation to spearhead initiatives across the dynamic e-commerce landscape in Africa. In her current role, Marta is responsible for defining and executing the operations strategy that aligns with Jumia's ambitious goals across 11 countries, encompassing English, French, and Arabic-speaking markets. Her leadership is pivotal in managing a diverse team of over 1,000 employees, ensuring that operational excellence is maintained across three distinct business lines and platforms.
Marta's expertise in launching telecom start-ups and driving large-scale projects in high-growth environments has positioned her as a key figure in Jumia's ongoing evolution. She is adept at identifying new business opportunities and implementing innovative solutions that enhance operational efficiency and customer satisfaction. Her strategic vision is complemented by her skills in program management and business development, allowing her to navigate the complexities of the African market effectively.
Under her stewardship, Jumia has seen significant advancements in its operational frameworks, fostering a culture of collaboration and performance-driven results. Marta's commitment to team building and outsourcing strategies has not only optimized resource allocation but has also empowered local COOs to take ownership of their respective markets. As Jumia continues to expand its footprint in the e-commerce sector, Marta Fernandez remains at the forefront, driving transformative initiatives that position the company for sustained growth and success in the region.
Senior Strategy & Operations Advisor at Mumzworld.com in October 2024 to Present
Group Chief Operations Officer (COO) at Jumia at Jumia Group in September 2021 to June 2024
Regional Director Operations at Alexa Data Services, Machine Learning & AI at Amazon in July 2018 to September 2021
Customer Service Country Leader (Director) at Amazon in July 2016 to June 2018
Principal Consultant at Ericsson in January 2014 to January 2016
Associate Partner at Oliver Wyman in January 2014 to January 2014
Head of Customer Operations at Vodafone in January 2010 to January 2013
Associate Partner at Oliver Wyman in January 2009 to January 2010
Principal at Upside. Management consulting firm in telecom and media in January 2008 to January 2008
Market Development & Offer Design Director at Yoigo in January 2001 to January 2007
Principal at Oliver Wyman in January 1998 to January 2001
Senior Project Manager at Alcatel-Lucent in January 1993 to January 1997
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Discover more about Mumzworld.comWhat is Marta Fernandez email address?
Email Marta Fernandez at [email protected]. This email is the most updated Marta Fernandez email found in 2026.
How to contact Marta Fernandez?
To contact Marta Fernandez send an email to [email protected]. (updated on October 29, 2024)
What company does Marta Fernandez work for?
Marta Fernandez works for Mumzworld.com
What is Marta Fernandez's role at Mumzworld.com?
Marta Fernandez is Senior Strategy & Operations Advisor
What is Marta Fernandez's Phone Number?
Marta Fernandez's phone (**) *** *** 166
What industry does Marta Fernandez work in?
Marta Fernandez works in the Retail industry.
Marta Fernandez Email Addresses
Marta Fernandez Phone Numbers
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