Marsha Bailey
Business Impact Partner at American Equity | West Des Moines, Iowa, United States
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Marsha Bailey is a dynamic leader at American Equity, serving as a Business Impact Partner with a robust background spanning fifteen years in both the financial and retail services industries. In her current role, Marsha is pivotal in driving transformative change across the organization, leveraging her expertise in process improvements and change leadership to enhance operational efficiency and customer satisfaction. She collaborates closely with various departments to meticulously document desired outcomes, return on investment (ROI), and project timelines, ensuring that all stakeholders are aligned and informed throughout the project lifecycle.
One of Marsha's key projects involves the implementation of a comprehensive change management plan that addresses the evolving needs of the business while fostering employee engagement and accountability. By utilizing her skills in situational leadership and staff development, she cultivates a culture of collaboration and open communication, empowering teams to embrace change and drive results. Her proficiency in cross-selling and portfolio management further enhances her ability to identify opportunities for growth and innovation within the organization.
Marsha's commitment to excellence is evident in her approach to customer service, where she emphasizes the importance of building strong relationships with both clients and colleagues. Her strategic mindset and ability to navigate complex challenges make her an invaluable asset to American Equity, as she continues to champion initiatives that not only meet but exceed business objectives. Through her leadership and dedication, Marsha Bailey is shaping the future of American Equity, ensuring that the organization remains agile and responsive in a competitive marketplace.
Business Impact Partner at American Equity in June 2021 to Present
Manager at American Equity in February 2016 to June 2021
Manager, Sales and Service at Sears Holdings Corporation in August 2014 to June 2015
Manager at Wells Fargo in October 2004 to July 2014
Collections Supervisor at Wells Fargo in January 2002 to January 2004
Sales Supervisor - Home Equity at Wells Fargo in January 2001 to January 2002
Customer Service Manager at Bank of America in January 1995 to January 2001
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Loans
Credit
Retail Banking
Banking
Employee Engagement
Customer Service
Cross Selling
Consumer Lending
Finance
Call Centers
Employee Relations
Team Leadership
Situational Leadership
Portfolio Management
Sales
Leadership
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Discover more about American EquityWhat is Marsha Bailey email address?
Email Marsha Bailey at [email protected]. This email is the most updated Marsha Bailey email found in 2026.
What is Marsha Bailey phone number?
Marsha Bailey phone number is +15152733858.
How to contact Marsha Bailey?
To contact Marsha Bailey send an email to [email protected]. If you want to call Marsha Bailey try calling on +15152733858. (updated on October 30, 2024)
What company does Marsha Bailey work for?
Marsha Bailey works for American Equity
What is Marsha Bailey's role at American Equity?
Marsha Bailey is Business Impact Partner
What industry does Marsha Bailey work in?
Marsha Bailey works in the Insurance industry.
Marsha Bailey Email Addresses
Marsha Bailey Phone Numbers
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