Mark Smith
Director, Strategic Operations and Analytics at Covalent Health | Jacksonville, Florida, United States
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Mark Smith is a seasoned healthcare executive with over 14 years of comprehensive experience in healthcare operations, currently serving as the Director of Strategic Operations and Analytics at Covalent Health. In this pivotal role, Mark leverages his extensive expertise in strategic planning, revenue cycle management, and regulatory compliance to drive operational excellence across multiple states, including California, Florida, Illinois, and Indiana. His leadership is instrumental in guiding national and local directors and managers to implement strategic objectives that align with Covalent Health's mission of delivering high-quality patient care.
Mark has successfully led key projects that focus on optimizing performance metrics and enhancing operational efficiencies. His previous roles as National Revenue Cycle Manager and Special Project Manager have equipped him with a deep understanding of the intricacies of healthcare finance and the importance of robust revenue cycle strategies. By fostering a culture of continuous quality improvement (QA/QI), he ensures that all departments not only meet but exceed their performance goals.
In addition to his operational acumen, Mark is adept at navigating the complexities of regulatory requirements, including the Anti-Kickback Statute, ensuring that Covalent Health remains compliant while pursuing innovative solutions. His commitment to training and development empowers staff at all levels, enhancing customer service and fostering a collaborative environment. As a core member of the executive team, Mark is dedicated to driving technological innovation and facilitating group presentations that inspire and inform stakeholders, ultimately contributing to the overall success of Covalent Health in a rapidly evolving healthcare landscape.
Director, Strategic Operations and Analytics at Covalent Health in February 2019 to Present
Regional Operations Director at DaVita Kidney Care in September 2021 to October 2024
Revenue Cycle Manager at Covalent Health in January 2018 to February 2019
Billing Director | Special Project Manager at Century Ambulance Service, Inc. in June 2002 to January 2018
68-X at Florida Army National Guard in April 1994 to April 2000
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Analytical Skills
Business Analysis
Financial Analysis
Operations Management
Strategic Leadership
Change Management
Healthcare Management
Project Management
Strategic Planning
Quality Assurance
Project Planning
Program Management
Program Development
Healthcare
Risk Management
Business Intelligence
Due Diligence
Finance
Regulatory Requirements
Business Administration
Human Resources (HR)
Revenue Cycle
Data Analysis
Tableau
Crystal Reports
Leadership
Transition Management
Contract Negotiation
Team Building
Customer Service
Management
Training
People Management
Revenue Cycle Management
Process Improvement
Compliance Management
Anti-Kickback Statute
Contractual Agreements
Operational Efficiency
System Status Management
Turnaround Strategy
KPI Dashboards
Technological Innovation
Innovation Consulting
Technology Change Management
Establishing Relationships
Patient Care
Annual Reports
Group Presentations
Executive Management
Collaborative Innovation
Executive Leadership
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Discover more about Covalent HealthWhat is Mark Smith email address?
Email Mark Smith at [email protected]. This email is the most updated Mark Smith email found in 2026.
How to contact Mark Smith?
To contact Mark Smith send an email to [email protected].
What company does Mark Smith work for?
Mark Smith works for Covalent Health
What is Mark Smith's role at Covalent Health?
Mark Smith is Director, Strategic Operations and Analytics
What is Mark Smith's Phone Number?
Mark Smith's phone (305) ***-*423
What industry does Mark Smith work in?
Mark Smith works in the Hospitals And Health Care industry.
Mark Smith Email Addresses
Mark Smith Phone Numbers
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