Mark Roos, Sr. Enterprise Account Executive at TeamSupport

Mark Roos

Sr. Enterprise Account Executive at TeamSupport | Dallas-Fort Worth Metroplex, United States

Profile last verified July 2026
Computer Software Verified Profile Dallas-Fort Worth Metroplex, United States Brookhaven Community College
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***@gmail.com

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Mark Roos Socials
Mark Roos Work Experience

Sr. Enterprise Account Executive at TeamSupport in January 2025 - Present

Enterprise Account Manager at TeamSupport in April 2022 - December 2024

Enterprise Account Executive at TeamSupport in August 2018 - April 2022

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Enterprise Channel Account Manager | SaaS | Sales Support at ON24 in December 2017 - May 2018

Account Executive | Customer Success at Freeman+Leonard in November 2016 - December 2017

Enterprise Channel Accounts Manager | Client Services | Sales Support | Product Management at Media Distribution Solutions in November 2014 - November 2016

Operations Manager | Customer Success at Premier Grilling in February 2013 - November 2014

Account Executive | Business Development | Client Services | Account Director at Splash Media in July 2010 - February 2013

Sales Enablement | Product Channel Account Management at Verizon in March 2008 - July 2010

Mark Roos Education

Brookhaven Community College, Business, Management, Marketing, and Related Support Services

Art Institute of Dallas, Associates Business Administration

Plano Senior High School, General Studies

Mark Roos Skills
Sales Processes Sales Pipeline Development Account Penetration Contract Negotiation Account Management Customer Service Management Strategy Alignment Stakeholder Management Key Accounts Full Cycle Complex Sales Quotas New Business Sales Negotiation Revenue Cycle Management SaaS Sales Customer Success Digital Strategy Sales Content Strategy Strategic Planning Video Production Content Management Digital Media User Experience Web Design Video Editing Product Management Client Services Lead Generation Public Speaking Creative Problem Solving Viral Marketing Online Video Strategy
About Mark Roos’s Current Company
TeamSupport

TeamSupport helps B2B companies turn customer interactions into account-level revenue intelligence. Your CRM owns the handshake, TeamSupport owns the marriage. Our platform unifies onboarding, support, and success functions, transforming tickets, conversations, and sentiment into clear signals that drive retention and expansion. We help teams: • Close tickets faster & reduce volume • Align cross-functional action • Spot risk to ARR early • Improve your products • Surface growth opportunity • Prove post-sale impact on revenue It’s not just about resolving tickets or checking the box on renewal & upsell activities. It’s about interpreting & predicting customer movements in between.

Discover more about TeamSupport
Mark Roos’s Colleagues
Helene Vincent

Helene Vincent

Boston, Massachusetts, United States

CRO @TeamSupport, CX Leader

Chief Revenue Officer (CRO) at TeamSupport
(Dec 2025 – Present)

Grant Stanis

Grant Stanis

Austin, Texas Metropolitan Area

CEO @ TeamSupport | Helping B2B SaaS companies make support a strategic growth channel

Leading TeamSupport’s mission to transform customer support from cost center to growth engine for B2B software companies.

Most support platforms treat each interaction as a transaction: ticket in, ticket out, measure speed and deflection.

We take a different approach.

Te...

Sharon P

Sharon P

Allen, Texas, United States

HR Leader @ TeamSupport | Global Strategy, High-Performance Culture

Director of People Operations at TeamSupport
(Feb 2022 – Present)

Antwain Gant

Antwain Gant

Dallas-Fort Worth Metroplex

Building trusted partnerships that deepen rapport, elevate customer experience, and unlock lasting revenue growth.

Major Account Manager at TeamSupport
(Nov 2021 – Present)

Eric Harrington

Eric Harrington

Greater Orlando

Know, Support, & Grow Your Customers

I co-founded TeamSupport in 2008 with a simple idea: customer support should be more than closing tickets. It should connect Support, Success, Product, and Development teams so companies can truly understand their customers and keep them longer.

Today, TeamSupport is trusted ...

Ryan Gerstein

Ryan Gerstein

New York, New York, United States

GTM Engineering

GTM Engineer at TeamSupport
(Jul 2025 – Present)

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Frequently asked questions about Mark Roos

What is Mark Roos email address?

Email Mark Roos at [email protected] and [email protected]. This email is the most updated Mark Roos's email found in 2026.

How to contact Mark Roos?

To contact Mark Roos send an email to [email protected] or [email protected].

What company does Mark Roos work for?

Mark Roos works for TeamSupport.

What is Mark Roos's role at TeamSupport?

Mark Roos is Sr. Enterprise Account Executive

What industry does Mark Roos work in?

Mark Roos works in the Computer Software industry.

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