Mark Martin
Customer Relations Specialist at Defense Media Activity | Tobyhanna, Pennsylvania, United States
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Mark Martin currently serves as a Customer Relations Specialist at the Defense Media Activity (DMA), where he plays a pivotal role in enhancing customer outreach and engagement through the DVIDS360 automated subscription service. In this capacity, Mark leads the Customer Outreach Management Program, focusing on customer discovery and access. His expertise in public affairs and media relations, honed through extensive experience in military and government internal communications, enables him to develop effective communication strategies that resonate with diverse audiences.
One of Mark's key responsibilities involves identifying and implementing comprehensive training programs for Customer Service Representatives (CS Reps). By ensuring that these representatives are well-equipped to deliver high-quality customer outreach, he significantly contributes to the overall effectiveness of DMA's communication efforts. Mark closely monitors the progress of CS Reps, providing guidance and support to enhance their performance and ensure a seamless customer experience.
In addition to his training initiatives, Mark coordinates with various components within the DMA, including Public Affairs and Outreach, to disseminate timely and relevant DoD news. His strong command of operational planning and corporate communications, combined with his background in the Air Force and expertise in homeland security and information assurance, positions him as a valuable asset in the defense communication landscape. Mark's ultimate goal is to leverage his skills and experience to assist government, non-profit, or civilian organizations in identifying strategic goals and developing actionable plans that drive success. Through his dedication and strategic insight, Mark continues to make a meaningful impact in the realm of defense media and customer relations.
Customer Relations Specialist at Defense Media Activity in July 2016 to Present
Customer Services Director at Defense Media Activity - Mission Support in July 2022 to Present
U.S. Army CGSOC TASS Small Group Instructor at U.S. Army, 10th Battalion, 80th Training Regiment, 102nd Training Division, USAR in November 2014 to May 2017
U. S. Army Reserve Public Affairs Officer at U. S Army in May 1994 to May 2017
Combatant Command Liaison, Planning and Operations Officer at Defense Media Activity in July 2012 to July 2016
Adjunct Instructor (US Army Reserve IMA) at Defense Information School (DINFOS) in December 2012 to March 2015
IT - Strategic Communications Analyst at KEYW Corporation in February 2012 to July 2012
Military SME for video and multi-media production at Independant Consultant / Photographer in July 2011 to October 2011
Public Affairs Officer at Joint Task Force Morocco in April 2011 to May 2011
Commander, Public Affairs Detachment at US Army Reserve in July 2009 to April 2011
Strategic Communications Team Chief and Public Affairs Officer at DA G-33 (AAWO) in August 2007 to September 2009
Commander, Public Affairs Detachment at U.S. Army Reserve in November 2005 to June 2007
Student/ Intern at Luzerne County Community College in January 1986 to January 1992
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Strategic Communications
Army
Command
Public Relations
Crisis Communications
Security Clearance
Video Production
Media Relations
Community Relations
Information Operations
DoD
Military
Crisis Management
Corporate Communications
Military Training
Military Liaison
Community Development
Government
Military Experience
National Security
Top Secret
Leadership
Counterinsurgency
Public Affairs
Air Force
Navy
Military Operations
Defense
Operational Planning
Tactics
Government Contracting
Interagency Coordination
Military Affairs
Intelligence Analysis
Afghanistan
Intelligence
Force Protection
Homeland Security
Information Assurance
Special Operations
Weapons
Combat
Military Logistics
Counterterrorism
Organizational Leadership
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Discover more about Defense Media ActivityWhat is Mark Martin email address?
Email Mark Martin at [email protected]. This email is the most updated Mark Martin email found in 2026.
What is Mark Martin phone number?
Mark Martin phone number is +15707625780 and +15623388983.
How to contact Mark Martin?
To contact Mark Martin send an email to [email protected]. If you want to call Mark Martin try calling on +15707625780 and +15623388983.
What is Mark Martin net worth?
Mark Martin has an estimated net worth of $150,000 to $249,999
What company does Mark Martin work for?
Mark Martin works for Defense Media Activity
What is Mark Martin's role at Defense Media Activity?
Mark Martin is Customer Relations Specialist
What industry does Mark Martin work in?
Mark Martin works in the Public Relations And Communications Services industry.
Mark Martin Email Addresses
Mark Martin Phone Numbers
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