Mark Lask
Service Owner at bp | Carol Stream, Illinois, United States
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Mark Lask is a seasoned IT professional with over 20 years of experience, currently serving as the Service Owner at bp, where he plays a pivotal role in ensuring the seamless operation of network services for North America's retail gas stations. His extensive background in IT operations and customer service drives his commitment to delivering high-quality service and maintaining rigorous standards across all facets of network management. Mark's expertise encompasses a wide range of services, including the Retail Wide Area Network (WAN), Network Security Services, Local Area Network (LAN), and Voice Services, making him a key player in bp's digital transformation initiatives.
In his current role, Mark is responsible for overseeing service operations that directly impact the efficiency and reliability of network connectivity for retail locations. He leads critical projects focused on enhancing network security, optimizing third-party connectivity, and implementing robust wireless LAN solutions. His analytical approach to risk management enables him to identify vulnerabilities and implement controls that significantly improve operational resilience. Mark's exceptional problem-solving and negotiation skills allow him to navigate complex challenges, ensuring that service delivery aligns with bp's strategic objectives.
Additionally, Mark is dedicated to fostering a culture of continuous improvement within his team, leveraging his coaching and management skills to empower staff and enhance service delivery. His ability to plan and execute business continuity strategies ensures that bp's network services remain resilient in the face of evolving industry demands. With a focus on innovation and excellence, Mark Lask is not only a leader in service operations but also a driving force behind bp's commitment to operational excellence in the energy sector.
Service Owner at bp in June 2018 to Present
Site Support Delivery Manager at bp in December 2012 to June 2018
Technical Team Lead at bp in July 2010 to December 2012
Software Support Specialist Lead at McDermott Will & Emery in September 2007 to July 2010
Service Center Supervisor at ACC Capital Holdings in October 2005 to March 2007
Helpdesk Lead at ARC in February 2004 to February 2005
Helpdesk Supervisor at ABS Associates / Motorola, INC. in August 2001 to November 2003
Network Administrator at McKay Logistics Corporation in June 1999 to July 2001
Network Administrator at Tekgraf in February 1998 to June 1999
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Technology Management
Change Management
IT Governance
Corporate Governance
Risk Management
Process Improvement
Project Management
Help Desk Implementation
Help Desk Support
Team Leadership
Strategic Planning
Technical Support
Management
Coaching
Network Security
PCI Standards
Operations Management
Service Delivery
Customer Service
Continuous Improvement
SDLC
Project Planning
Business Continuity Planning
Human Resources
Business Analysis
Team Building
Business Strategy
Data Analysis
Performance Management
CRM
Business Process
Negotiation
Training
Service Desk
Troubleshooting
Microsoft Office
Customer Satisfaction
Operational Excellence
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Discover more about bpWhat is Mark Lask email address?
Email Mark Lask at [email protected] and [email protected]. This email is the most updated Mark Lask email found in 2026.
What is Mark Lask phone number?
Mark Lask phone number is +16308025445 and +16305329504.
How to contact Mark Lask?
To contact Mark Lask send an email to [email protected] or [email protected]. If you want to call Mark Lask try calling on +16308025445 and +16305329504. (updated on October 31, 2024)
What is Mark Lask net worth?
Mark Lask has an estimated net worth of $375,000 to $499,999
What company does Mark Lask work for?
Mark Lask works for bp
What is Mark Lask's role at bp?
Mark Lask is Service Owner
What industry does Mark Lask work in?
Mark Lask works in the Accounting industry.
Mark Lask Email Addresses
Mark Lask Phone Numbers
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