Mark Decker Email & Phone Number

Mark Decker

Principal Technical Writer at Oracle/Acme Packet | Hudson, New Hampshire, United States

Mark Decker Socials
About Mark Decker

Mark Decker is a distinguished Principal Technical Writer at Oracle, where he leverages his extensive expertise in technical communication to create comprehensive documentation for complex enterprise software solutions. With a focus on the Oracle Enterprise Session Border Controller and the Oracle Communications Security Shield Cloud service, Mark excels in translating intricate technical concepts into clear, user-friendly documentation tailored for telephony network planners, installers, and administrators. His adept use of DITA and Topic Authoring enables him to produce precise installation, administration, and maintenance guides that enhance user understanding and streamline operational efficiency.

In his role, Mark is not only responsible for documenting procedures and reference information for both command line and Web GUI users, but he also plays a pivotal role in ensuring that the documentation aligns with Agile, Waterfall, and Hybrid development methodologies. His ability to adapt to various project management frameworks allows him to collaborate effectively with cross-functional teams, ensuring that documentation is delivered on time and meets the highest standards of quality.

Mark’s proficiency in network security configuration, VoIP, and SaaS products positions him as a valuable resource in the tech community. His award-winning skills in online help development and single sourcing further enhance the accessibility of information, making it easier for users to navigate complex software environments. Noted for his exceptional organization and time management skills, Mark consistently meets tight deadlines while maintaining a keen eye for detail, ensuring that every piece of documentation serves its purpose effectively. As he continues to contribute to Oracle's mission of delivering cutting-edge communication solutions, Mark remains committed to empowering users through clear and concise technical documentation.

Mark Decker Work
1 experience icon

Principal Technical Writer at Oracle/Acme Packet in December 2013 to Present

2 experience icon

Sr. Technical Writer at RSA, The security division of EMC in April 2006 to September 2013

3 experience icon

Senior Technical Writer at Agile Enterprise in March 2003 to March 2006

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Mark Decker Skills

Software Documentation

Network Security Configuration

Structured Authoring

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Frequently Asked Questions about Mark Decker

What is Mark Decker email address?

Email Mark Decker at [email protected] and [email protected]. This email is the most updated Mark Decker email found in 2026.

How to contact Mark Decker?

To contact Mark Decker send an email to [email protected] or [email protected]. (updated on October 30, 2024)

What company does Mark Decker work for?

Mark Decker works for Oracle/Acme Packet

What is Mark Decker's role at Oracle/Acme Packet?

Mark Decker is Principal Technical Writer

What is Mark Decker's Phone Number?

Mark Decker's phone (603) ***-*506

What industry does Mark Decker work in?

Mark Decker works in the Software Development industry.

Mark Decker Email Addresses

Email Mark Decker at [email protected] and [email protected]. This email is the most updated Mark Decker email found in 2026.

Mark Decker Phone Numbers

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