Mark Bossi
Vice President, Business Development Leader, Northeast and Mid-Atlantic Regions at ESIS, Inc. | Boston, Massachusetts, United States
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As Vice President of Customer Experience at ESIS, A Chubb Company, Mark Bossi leverages over 30 years of extensive expertise in claims and risk management to enhance the overall customer journey for clients. His role is pivotal in defining and refining the parameters that contribute to a successful customer experience, ensuring that ESIS not only meets but exceeds client expectations. Mark's deep understanding of legal liability, underwriting, and enterprise risk management allows him to implement strategic initiatives that optimize client services and foster long-lasting relationships.
Currently, Mark is spearheading several key projects aimed at improving customer satisfaction and retention rates. By utilizing data analytics and customer feedback, he is developing tailored solutions that address the unique needs of ESIS clients, particularly in areas such as Directors and Officers (D&O) insurance and umbrella insurance. His commitment to cultivating a positive client experience is evident in his proactive approach to managing client programs and acting as a servicing broker, where he effectively communicates complex insurance concepts in a clear and relatable manner.
Mark's leadership style emphasizes team building and management, empowering his staff to deliver exceptional service while promoting a culture of collaboration and innovation. His extensive knowledge of insurance law and financial risk further enhances his ability to navigate the complexities of the industry, positioning ESIS as a trusted partner for clients seeking comprehensive risk management solutions. Through his dedication and strategic vision, Mark Bossi continues to drive growth and success for ESIS, ensuring that customer experience remains at the forefront of the company's mission.
Vice President, Business Development Leader, Northeast and Mid-Atlantic Regions at ESIS, Inc. in August 2024 to Present
Vice President, Customer Experience at ESIS, A Chubb Company in March 2024 to September 2024
Vice President of Product Management at ESIS, Inc. in August 2022 to March 2024
Vice President, Senior Client Services Director at One Call in August 2020 to September 2022
Vice President, Business Development Leader at Sedgwick (Formerly York Risk) in November 2018 to August 2020
Vice President, Broker Relations at York Risk in November 2018 to September 2019
Property & Casualty Producer at USI Insurance Services in April 2018 to November 2018
Regional Vice President at ESIS, Inc. in April 2009 to April 2018
Senior Vice President at Beecher Carlson in November 2005 to April 2009
Vice President, New England Claims Practice Leader at Marsh & McLennan Companies in January 2000 to November 2005
Account Executive (Sales & Client Services) at ESIS, Inc. in January 1997 to January 2000
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Casualty
Property & Casualty Insurance
Commercial Insurance
Workers Compensation
Liability
Claim
Liability Analysis
Claims Management
Customer Service
Legal Liability
Insurance
Litigation Management
Commercial Lines
Reinsurance
Professional Liability
Underwriting
Employment Practices Liability
Brokers
Excess
D&O
Claim Investigation
Umbrella Insurance
Captives
Directors & Officers Liability
CPCU
Health Insurance
General Insurance
Subrogation
Risk Management
Disability Insurance
Insurance Law
Enterprise Risk Management
Insurance Brokerage
Financial Risk
Casualty Insurance
Directors and Officers Liability Insurance
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Discover more about ESIS, Inc.What is Mark Bossi email address?
Email Mark Bossi at [email protected]. This email is the most updated Mark Bossi email found in 2026.
What is Mark Bossi phone number?
Mark Bossi phone number is +19787581645 and +16177378991.
How to contact Mark Bossi?
To contact Mark Bossi send an email to [email protected]. If you want to call Mark Bossi try calling on +19787581645 and +16177378991.
What company does Mark Bossi work for?
Mark Bossi works for ESIS, Inc.
What is Mark Bossi's role at ESIS, Inc.?
Mark Bossi is Vice President, Business Development Leader, Northeast and Mid-Atlantic Regions
What industry does Mark Bossi work in?
Mark Bossi works in the Insurance industry.
Mark Bossi Email Addresses
Mark Bossi Phone Numbers
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